Care Coordinator / Scheduler

Bluebird Care Ireland; Ennis; On-site; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Bike to work scheme

Employee assistance program

Sick pay

Job summary

Bluebird Care Clare in Ennis, Co. Clare, is seeking a highly organised Care Coordinator / Scheduler to support daily operations, manage schedules, and maintain strong relationships with staff, customers and HSE colleagues.

You will handle on-call duties, respond to queries promptly, and assist senior management. The ideal candidate has experience in care support, strong computing skills, and the ability to work under pressure in a busy homecare setting.

Qualifications

• Experience as a Care Assistant is desirable.
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Responsibilities

• Develop and maintain positive relationships with staff, customers and their family members, and with HSE Health and Social Care Services personnel.

Skills

Interpersonal skills

Communication

Computer literacy

Organisation

Team player

Education

Office administration qualification

Job description

Bluebird Care Clare are seeking an enthusiastic, positive and highly organised person to join our team in Ennis, Co. Clare. The Care Coordinator / Scheduler plays a key role in the successful day to day running our business.

We are looking for a candidate who has excellent interpersonal skills and a warm flexible communication style.

Your responsibilities as a Care Coordinator / Scheduler will include

• Develop and maintain positive relationships with staff, customers and their family members, and with HSE Health and Social Care Services personnel.
• Provide a professional and courteous service to members of the public & colleagues
• Provide administration support and effectively co-ordinate work schedules
• Work on the On-Call service on a rota basis with your colleagues
• Respond to all customer queries in a timely and professional manner.
• Be the first point of contact for Customers & Staff
• Provide support to the senior management team

Qualifications & Experience

• Experience as a Care Assistant is desirable.
• A recognised qualification in office administration or relevant experience
• Experience working within a homecare office setting desirable
• Strong computer literacy skills essential
• Must have the ability to work under pressure, and have the ability to manage their own workloads whilst also being a team player
• Candidates must have strong written and oral communication skills and be able to demonstrate a high level of attention to detail

Employment Type

• Full-time role: Office hours 08:30 - 17:00 Monday to Friday
• Full Driving license desirable
• On-Call (rota basis)
• Permanent fulltime position
• Location: Bluebird Care Clare, 7 Market Place, Summerhill, Ennis, Co. Clare V95R9X5

Benefits:

• Bike to work scheme
• Employee assistance program
• Sick pay