Checkout Supervisor

Moriarty Group; Skerries; On-site; EUR 30,000 - 31,000; Full time

Benefits offered by this job

Free parking

Uniform

Group Pension Scheme

Group Health Insurance (Reduced Rates)

Excellent Training Opportunities

Staff Reward & Recognition Initiatives

Employee Assistance Programme

Job summary

Moriarty’s Super Valu in Skerries, part of the Moriarty Group, is seeking an experienced Checkout Supervisor to join the Palmerstown Store's checkout management team.

This full-time role averages 40 hours per week over 5 days in a mix of weekdays, weekends and public holidays, with early starts and late finishes. Lead a small team, support CS desk, and help drive service across the department.

Qualifications

• 1–2 years’ experience supervising a busy checkout in retail grocery.
• Experience with Super Valu/Centra is desirable but not essential.
• Ability to stay calm under pressure and handle customer queries.

Responsibilities

• Manage day-to-day checkout operations alongside supervisor team.
• Ensure smooth department running while on duty.
• Supervise 8–10 staff on duty (15–20 total on the checkout team).
• Queue management and staff tooling provision.
• Cover customer service desk questions and inquiries.
• Oversee home delivery service out of the store end.
• Team housekeeping and compliance with legislation.
• Staff training and development programs.
• Stepping in to cover tills during busy times or when not on supervisory shifts.
• Assist the store manager in other areas when required.

Skills

People management

Customer care

Communication

Multi-tasking

Team training

Staff development

Tools

Till/cash register system

Job description

Checkout Supervisor Opportunity at Moriarty’s Super Valu, Skerries, Co. Dublin.

The Moriarty Group is an Irish owned company involved in both the Retail Grocery and Hospitality Industries. The company’s portfolio currently comprises of three large Super Valu Supermarkets in Balbriggan and Skerries in North County Dublin and Palmerstown, Dublin 20. The company also owns two 4* Hotels, the Bracken Court Hotel, Balbriggan, North County Dublin and the Courtyard Hotel, Leixlip, Co. Kildare. The company currently employee’s approximately 550 people.

The Moriarty Group of Super Valu's are 3 of the largest Super Valu stores in the Dublin area. We are currently seeking to recruit an experienced Checkout Supervisor to join our checkout management team in our Palmerstown Store.

If you have a minimum of 1-2 years’ experience supervising a busy checkout department within a fast-paced retail grocery environment and if you share our passion and enthusiasm for customer care this could be an excellent opportunity for you.

The Role

This is a full-time position, working an average of 40 hours per week, 5 days over 7 to include weekdays, weekends, and public holidays (candidates must be available to work a mix of both early and late shifts).

Main Duties

• Work in conjunction with the checkout manager and supervisory team on the day to day management of this busy checkout department.
• Ensuring the smooth running of the department while on duty.
• Supervision of a team of up to 8/10 people when on duty (15-20 people in total on Checkout Team).
• Queue management.
• Ensuring all staff have the tools required to complete their role.
• Covering the customer service desk by assisting customers with questions/queries.
• Overseeing the store end of the home delivery service.
• Departmental housekeeping duties.
• Ensuring that all legislation relevant to the department is adhered to.
• Staff training and development.
• Stepping in to cover a till point at busy times (if and when needed) or on days when you are not on supervisory shifts.
• Assisting the store manager in other areas of the store if/when required.

Requirements

• Must have at least 1-2 years’ experience as a checkout supervisor within a busy retail grocery environment.
• Previous experience working within a Super Valu/Centra property would be desirable but is not essential.
• Must be experienced in using a till/cash register system.
• Must be able to remain calm in a busy environment.
• Must have experience in a front-line role – looking after customers.
• Must have strong people management skills.
• Must be fluent in the English Language both written and spoken.
• Must be able to multi-task.
• Must have strong communications skills.
• Must have strong organisational skills.
• Must have staff training & development experience.
• Must be able to work as part of a team and on own initiative.
• Must be available for early starts (8.00am), late finishes (9.00pm) and weekend work.

Benefits

• Free parking
• Uniform
• Group Pension Scheme
• Group Health Insurance (Reduced Rates)
• Excellent Training Opportunities
• Staff Reward & Recognition Initiatives
• Employee Assistance Programme

Salary: Circa €30,200- €31,000 pa DOE.