Checkout Supervisor

Moriarty Group; Dublin; On-site; EUR 30,000 - 40,000; Full time

Job summary

Moriarty Group in Dublin is seeking an experienced Checkout Supervisor for their Palmerstown store. This full-time role involves supervising a busy checkout department, ensuring smooth operations, and managing a team of up to 10 staff members.

Ideal candidates will have 1-2 years of experience in a similar environment, strong customer service skills, and the ability to manage staff effectively. The position requires working a mix of early and late shifts including weekends.

Qualifications

• Minimum of 1-2 years' experience as a checkout supervisor in a busy retail grocery environment.
• Experience in staff training and development is essential.
• Fluency in English, both written and spoken.

Responsibilities

• Manage day-to-day operations of the checkout department.
• Supervise a team of up to 10 people.
• Ensure all staff have necessary tools.
• Assist customers with queries at the service desk.
• Monitor adherence to legislation within the department.
• Oversee the home delivery service.
• Train and develop staff.

Skills

Supervising a busy checkout department

Customer service

Strong communication skills

People management

Multi-tasking

Organisational skills

Tools

Till/cash register system

Job description

Checkout Supervisor Opportunity at Moriarty’s Super Valu, Palmerstown, Dublin 20.

The Moriarty Group is an Irish owned company involved in both the Retail Grocery and Hospitality Industries. The company’s portfolio currently comprises three large Super Valu Supermarkets in Balbriggan, Skerries and Palmerstown, Dublin 20. The company also owns two 4* Hotels, the Bracken Court Hotel in Balbriggan and the Courtyard Hotel in Leixlip, Co. Kildare. The company currently employs approximately 550 people.

The Moriarty Group of Super Valu’s are 3 of the largest Super Valu stores in the Dublin area. We are currently seeking to recruit an experienced Checkout Supervisor to join our checkout management team at the Palmerstown Store.

If you have a minimum of 1-2 years’ experience supervising a busy checkout department within a fast‑paced retail grocery environment and share our passion and enthusiasm for customer care, this could be an excellent opportunity for you.

The Role:

This is a full‑time position, working an average of 40 hours per week, 5 days over 7, including weekdays, weekends and public holidays. Candidates must be available to work a mix of both early and late shifts.

Main Duties:

• Work in conjunction with the checkout manager and supervisory team on the day‑to‑day management of this busy checkout department.
• Ensure the smooth running of the department while on duty.
• Supervise a team of up to 8/10 people when on duty (15-20 people in total on the Checkout Team).
• Ensure all staff have the tools required to complete their role.
• Cover the customer service desk by assisting customers with questions/queries.
• Oversee the store end of the home delivery service.
• Ensure that all legislation relevant to the department is adhered to.
• Staff training and development.
• Step in to cover a till point at busy times (if and when needed) or on days when you are not on supervisory shifts.
• Assist the store manager in other areas of the store if/when required.

Requirements:

• Must have at least 1-2 years’ experience as a checkout supervisor within a busy retail grocery environment.
• Previous experience working within a Super Valu/Centra property would be desirable but is not essential.
• Must be experienced in using a till/cash register system.
• Must be able to remain calm in a busy environment.
• Must have experience in a front‑line role – looking after customers.
• Must have strong people management skills.
• Must be fluent in the English Language both written and spoken.
• Must be able to multi‑task.
• Must have strong communication skills.
• Must have strong organisational skills.
• Must have staff training & development experience.
• Must be able to work as part of a team and on own initiative.
• Must be available for early starts (8.00am), late finishes (9.00pm) and weekend work.