Certification Operations Specialist

West Assured; Galway; Vor Ort; EUR 35.000 - 52.000; Vollzeit

Zusammenfassung

West Assured is seeking a capable administrator to coordinate people, processes and deadlines in a busy service environment. You will own follow-up actions and provide a professional experience for clients and auditors.

As Service Delivery Co-ordinator, you will support the audit team and Client Experience Director, keeping schedules, documentation and records up to date while managing multiple priorities with strong attention to detail.

Qualifikationen

• 3–5 years’ experience in service delivery, operations coordination, audit or compliance admin or similar role.
• Experience in a certification body or regulated environment is advantageous.
• Experience maintaining client, operational and scheduling information in a CRM or workflow system.
• Strong documentation control, confidentiality and versioning knowledge.
• Excellent client-facing communication with auditors and stakeholders.

Aufgaben

• Coordinate client activities, audit schedules, and follow-up actions.
• Maintain accurate client records and documentation across systems.
• Support the audit team and Client Experience Director with operational tasks.
• Ensure plans adapt to changing priorities while maintaining accuracy.

Kenntnisse

Attention to detail

Strong communication

Customer service

Multi-tasking

Documentation accuracy

Tools

Microsoft Office

Outlook

Word

Excel

Microsoft Teams

SharePoint

Jobbeschreibung

West Assured is seeking a capable administrator to coordinate people, processes and deadlines in a busy service environment. You will own follow-up actions and provide a professional experience for clients and auditors.

As Service Delivery Co-ordinator, you will support the audit team and Client Experience Director, keeping schedules, documentation and records up to date while managing multiple priorities with strong attention to detail.