Catering Supervisor – Lead & Develop at TU Dublin Hub

Sodexo; Dublin; On-site; EUR 23,000 - 25,000; Full time

Benefits offered by this job

Wellbeing support

Employee Assistance Programme

24hr virtual GP

Discounts scheme

Pension plan

Learning & development

Bike to Work

Enhanced benefits & leave

Job summary

Sodexo is hiring a Supervisor at TU Dublin Academic Hub in Dublin. This full-time role oversees daily operations, leads a team, and ensures service excellence in catering. You will support staff, uphold standards, and maintain a positive work environment.

Key duties include scheduling, training, guest service, safety compliance, and policy adherence. The package includes Sodexo benefits and opportunities for development.

Qualifications

• Experience in a supervisory or team leader role.
• Strong leadership and communication skills.
• Excellent organizational and time-management abilities.
• Ability to motivate, support and manage a team.
• Good problem-solving and decision-making skills.
• Excellent customer service and interpersonal skills.
• Ability to work under pressure and manage competing priorities.
• Reliable, punctual and flexible approach to work.
• Ability to work independently and as part of a team.

Responsibilities

• Allocate duties and responsibilities to team members.
• Monitor staff performance and ensure tasks are completed to the required standards.
• Provide guidance, support and training to employees.
• Ensure excellent customer service and deal with customer queries or complaints professionally.
• Maintain high standards of health, safety and cleanliness.
• Ensure company policies, procedures and operational standards are followed.
• Assist with staff scheduling, attendance and daily work planning.
• Monitor stock, equipment and supplies where required.
• Identify and resolve operational issues efficiently.
• Communicate effectively with management and team members.
• Support the recruitment, induction and development of new staff where required.
• Lead by example and promote teamwork and a positive working environment.

Skills

Supervisory experience

Leadership

Communication

Organisational skills

Time management

Customer service

Problem solving

Teamwork

Job description

Sodexo is hiring a Supervisor at TU Dublin Academic Hub in Dublin. This full-time role oversees daily operations, leads a team, and ensures service excellence in catering. You will support staff, uphold standards, and maintain a positive work environment.

Key duties include scheduling, training, guest service, safety compliance, and policy adherence. The package includes Sodexo benefits and opportunities for development.