Catering Assistant ¦ Tuam Road, Galway

Supermacs; Galway; Hybrid; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Subsidised meals on shift

Team incentives

Flexible working environment

Job summary

Supermac's Tuam Road, Galway is seeking catering assistants for both full-time and part-time positions. You will deliver warm, friendly service and work across all areas to meet safety and quality standards in a fast-paced environment.

Join a team that values professionalism, reliability and customer focus. Subsidised meals on shift, team incentives and a flexible working environment are part of the package.

Qualifications

• Deliver great customer service on every shift.
• Follow safety guidelines to maintain a clean and safe environment.
• Maintain incredibly high standards.
• Work well in a team and be flexible across all restaurant areas.

Responsibilities

• Treat customers to warm and friendly service.
• Work in all areas to meet company standards and safety/quality guidelines.
• Handle cash following procedures as directed by management.
• Keep lobby, toilets and dining areas clean and tidy.

Skills

Customer service

Teamwork

Flexibility

Professional image

Cash handling

Job description

You are here: Home / Job / Catering Assistant ¦ Tuam Road, Galway

Supermac's Tuam Road, Co. Galway is seeking full-time and part-time Catering assistants.

JOB PURPOSE:

The Catering Assistant ensures top-quality service and cleanliness at Supermac’s, Papa John's, SuperSubs, Mac’s Deli, Bewley’s Barista & Spar. They engage with customers, staff, and management in a friendly, efficient manner, following training and handbook standards. The role aims to provide a welcoming experience across all areas, meet customer needs, and maintain a clean environment. Flexibility in cooking, serving, and cleaning ensures every customer enjoys a great visit.

THE JOB:

• Treating our customers to warm and friendly service every time they visit the site.
• Working in all areas to comply with company standards, adhering to safety/quality aspects, thus ensuring consistency every time.
• Working as part of a team, treating all staff and management respectfully, in all areas as required.
• Following company guidelines/training in all aspects of food preparation, production, and storage.
• At all times, portray a professional image, both on and off the premises.
• Working with the management team to increase the number of customers and the amount of money spent every day in our restaurant.
• In relation to cash handling, ensure correct procedures are followed as directed by management.
• Ensure uniform and personal appearance, complying with company guidelines.
• Flexibility to work in all areas of the site as requested by the Manager
• Constantly putting the customer first, whether first thing in the morning or last thing at night.
• Handle complaints and incidents effectively, passing them on to the Supervisor/ Manager.
• Working with the management team to increase the number of customers and the amount of money spent every day in our restaurant.
• Keep lobby area and customer toilets clean and tidy at all times.

WORK ENVIRONMENT:

Fast-paced, non-stop environment. At times physically demanding due to business needs, staffing levels, and quality requirements. Teamwork is essential to ensure operations run smoothly across all areas, with clear and consistent communication

What you can expect:

• Competitive rate of pay
• Subsidised Meals on shift
• Team incentives
• A flexible working environment
• A career, not just a job!
• A company in growth with a clear vision, amazing culture & great people

Requirements:

• Deliver great Customer Service on every shift
• Follow all safety guidelines, doing your bit to ensure a clean and safe working environment
• Have incredibly high standards
• Love to work in a team
• Flexibility to work in all areas of the restaurant

Successful candidates will have a friendly, outgoing personality, enjoy dealing with the public, and be fully available to work weekdays and weekends.

Only candidates who currently have the legal right to work in Ireland will be considered.