Catering Assistant Full-time ¦ Charlestown

Supermacs; Charlestown; On-site; EUR 21,000 - 25,000; Full time

Benefits offered by this job

Subsidised meals

Team incentives

Flexible working environment

Career growth

Job summary

Supermac's Charlestown is hiring a Catering Assistant on a full-time basis to support the management team and serve customers with warmth, speed, and a clean, welcoming environment across the Charlestown Service Station.

You will be part of a fast-paced team handling food preparation, service, and cash handling while adhering to safety guidelines and company training. Flexible across shifts with a view to growth and a positive culture.

Qualifications

• Deliver great customer service on every shift.
• Maintain high standards of cleanliness and food safety.
• Work effectively as part of a team in a fast-paced environment.

Responsibilities

• Provide warm, friendly service to customers at all times.
• Follow safety guidelines and keep the area clean and organized.
• Assist in food preparation, service, and storage as needed.
• Be flexible to work across all areas of the restaurant.

Skills

Customer service

Teamwork

Flexibility

Food safety

Job description

Catering Assistant Full-time ¦ Charlestown

We have an exciting opportunity forfull-time staff to join the Supermac's & Papa John's team at the Charlestown Service Station.

JOB PURPOSE

The Catering Assistant provides ongoing support to the Management Team to ensure Supermac’s, Papa John's, SuperSubs, Mac’s Deli, and Bewley’s Barista & Spar customers receive the best quality, service, and cleanliness each time they visit the store. The Catering Assistant must interact with customers, staff, and management in a friendly and efficient manner to achieve this result. The team member is responsible for carrying out his/her duties in compliance with the training received and the standards set in the Employee Handbook. The purpose of the role is to serve all customers, regardless of the area they visit, in a friendly and welcoming manner, going the extra mile to meet their needs in a clean and presentable environment. All roles require flexibility in cooking, serving, cleaning, and ensuring a great visit for every customer every time.

THE JOB:

• Treating our customers to warm and friendly service each and every time they visit the site.
• Working in all areas to comply with company standards, adhering to safety/quality aspects, thus ensuring consistency every time.
• Working as part of a team, in all areas as required, treating all staff and management with respect.
• Following company guidelines/training in all aspects of food preparation, production, and storage.
• At all times, portraying a professional image, both on and off the premises.
• Working with the management team to increase the number of customers and the amount of money spent every day in our restaurant.
• About cash handling, ensure correct procedures are followed as directed by management.
• Ensuring uniform and personal appearance complying with company guidelines.
• Flexibility to work in all areas of the site as requested by the Manager
• Constantly putting the customer first, whether first thing in the morning or last thing at night.
• Handle complaints and incidents effectively, passing them on to the Supervisor/ Manager.
• Working with the management team to increase the number of customers and the amount of money spent every day in our restaurant.
• Keep lobby area and customer toilets clean and tidy at all times.

WORK ENVIRONMENT:

Fast-paced “non-stop” environment. Physically demanding at times due to certain requirements of the business with regards to the level of business, quality of staff, and quantity of staff. Teamwork is essential to ensure the procedure runs smoothly in all areas, and communication flows.

What you can expect:

• Competitive rate of pay
• Subsidised Meals on shift
• Team incentives
• A flexible working environment
• A career, not just a job!
• A company in growth with a clear vision, amazing culture & great people

Requirements:

• Deliver great Customer Service on every shift
• Follow all safety guidelines, doing your bit to ensure a clean and safe working environment
• Have incredibly high standards
• Love to work in a team
• Flexibility to work in all areas of the restaurant

Only candidates who currently have the legal right to work in Ireland will be considered.