Catering Assistant ¦ Cork Road

Supermac's; Munster; On-site; EUR 17,000 - 22,000; Full time

Job summary

Supermac's on Cork Road, Waterford, Ireland is seeking full-time and part-time Catering Assistants to join the team. The role supports the management team to provide quality service, safe food handling, and clean environments for customers throughout all shifts.

The Catering Assistant will interact with customers and staff in a friendly, efficient manner, ensuring orders are correct and served promptly while complying with company standards.

Qualifications

• Customer service oriented in a fast-paced restaurant environment.
• Ability to work as part of a team and deliver friendly service.

Responsibilities

• Work in areas of the restaurant following company standards for safety, quality and consistency.
• Serve customers with warmth and accuracy of orders.
• Assist with food preparation, production and storage as guided by training.
• Maintain a professional image on and off the premises.
• Contribute to increasing customer spend by delivering efficient service.
• Handle cash procedures as directed by management.
• Keep uniform and personal appearance in line with guidelines.
• Be flexible to work across all restaurant areas as required by management.
• Put the customer first at all times.

Job description

Description

Supermac's currently requires full-time and part-time Catering Assistants for Supermac's and Papa John's on Cork Road, Waterford!

Job Purpose

The Catering Assistant provides ongoing support to the Management Team to ensure Supermac’s customers receive the best quality, service, and cleanliness each time they visit a Supermac’s restaurant. The Catering Assistant must interact with customers, staff, and management in a friendly and efficient manner to achieve this result. It is their responsibility to carry out his/her duties in compliance with the training received and the standards set in the Employee Handbook. The purpose of the role is to serve our customers the quality food they order as quickly as possible, in a friendly manner, ensuring the accuracy of orders every time.

The Job

• Working in an area to comply with company standards, adhering to safety/quality aspects, thus ensuring consistency every time.
• Working as part of a team, treating all staff and management with respect.
• Following company guidelines/training in food preparation, production, and storage.
• At all times, portray a professional image, both on and off the premises.
• Treat our customers to warm and friendly service every time they visit our restaurant.
• Working with the management team to increase the number of customers and the amount of money spent every day in our restaurant.
• About cash handling, ensure correct procedures are followed as directed by management.
• Ensuring uniform and personal appearance in complying with company guidelines.
• Flexibility to work in all areas of the restaurant as requested by the Manager
• Constantly putting the customer first, whether first thing in the morning or last thing at night.

Work Environment

Fast-paced “non-stop” environment. Physically demanding at times due to certain business requirements with regards to the level of business, quality of staff, and quantity of staff. Teamwork is essential to ensure the procedure runs smoothly in all areas, and communication flows.

"Only candidates who currently have the legal right to work in Ireland will be considered."