Catering Assistant

Hollybank Trustees Ltd; Clonmel; On-site; EUR 15,000 - 19,000; Part time

Job summary

Hollybank Trustees Ltd invites applications for a Catering Assistant to be based in Clonmel, Co. Tipperary. The role runs Monday to Friday, 25 hours per week, with duties covering customer service, food preparation, and safe food handling.

The successful candidate will support daily catering operations, maintain high hygiene standards, and assist with event catering when required.

Qualifications

• Previous experience in catering, hospitality or customer-facing roles.
• Basic knowledge of food hygiene and food safety practices.
• Good communication and interpersonal skills.
• Ability to work effectively as part of a team.
• Strong organisational skills and attention to detail.
• Reliable, punctual and professional in approach.
• Customer-focused attitude with willingness to help others.
• Flexibility to support varying operational requirements.

Responsibilities

• Serve customers in a professional, friendly, and efficient manner.
• Assist with the replenishment of food displays, counters, and service areas throughout service periods.
• Operate tills, cashless payment systems, and employee cashless card systems as required.
• Assist in the preparation and service of hospitality and special event catering when required.
• Ensure food is stored, handled, and displayed safely and appropriately at all times.
• Follow HACCP, food safety, hygiene and allergen management procedures.
• Maintain cleanliness and hygiene standards throughout kitchen, service, dining and storage areas.
• Attend training sessions and team meetings as required.

Skills

Customer-facing

Communication

Teamwork

Organisation

Punctuality

Reliability

Job description

We are currently recruiting for a Catering Assistant to be based in Clonmel, Tipperary.

Working Pattern: Monday to Friday, 25 hours per week.

Main Duties and Responsibilities

• Serve customers in a professional, friendly, and efficient manner.
• Assist with the replenishment of food displays, counters, and service areas throughout service periods.
• Operate tills, cashless payment systems, and employee cashless card systems as required.
• Assist in the preparation and service of hospitality and special event catering when required.
• Ensure food is stored, handled, and displayed safely and appropriately at all times.
• Where necessary, assist with the preparation of food items, including salads, sandwiches, vegetables, desserts, and other menu offerings as directed Supervisor/Head Chef/Manager
• Provide excellent customer service and respond courteously to customer requests and queries.
• Promote a welcoming and positive dining environment for all customers.
• Report customer feedback, complaints, or concerns to the Head Chef, Manager or Supervisor.
• Follow all HACCP, food safety, hygiene, and allergen management procedures.
• Ensure food holding, storage, and refrigeration temperatures are checked and maintained as instructed.
• Report any food safety concerns, damaged products, or non-conformances immediately.
• Adhere to all company health and safety policies and site procedures.
• Maintain cleanliness and hygiene standards throughout kitchen, service, dining, and storage areas.
• Wash utensils, cookware, crockery, and catering equipment as required.
• Follow cleaning schedules and complete assigned cleaning duties.
• Ensure workstations are kept clean, tidy, and organised throughout the shift.
• Dispose of waste appropriately and support food waste reduction initiatives.
• Work collaboratively with colleagues to ensure smooth catering operations.
• Assist with deliveries, stock rotation, and storage of goods using FIFO (First In, First Out) principles.
• Support stock counts and inventory activities as requested.
• Attend training sessions and team meetings as required.
• Undertake any other reasonable duties requested by management.

Qualifications and Experience

• Previous experience in a catering, hospitality, food service, or customer-facing environment is desirable.
• Basic knowledge of food hygiene and food safety practices.
• Good communication and interpersonal skills.
• Ability to work effectively as part of a team.
• Strong organisational skills and attention to detail.
• Reliable, punctual, and professional in approach.
• A customer-focused attitude with a willingness to help others.
• Flexibility to support varying operational requirements.