Cargo Warehouse Manager - Dublin Operations · Dublin ·

IAG Cargo; Dublin; On-site; EUR 70,000 - 90,000; Full time

Job summary

IAG Cargo in Dublin seeks a Warehouse Manager to lead the Dublin Cargo Warehouse, overseeing safety, service, productivity, quality and cost across a 24/7 operation. You will manage Duty Managers and Supervisors, fostering accountability and continuous improvement to meet customer commitments.

You will use operational data and KPIs to identify risks, drive improvements and ensure regulatory compliance, collaborating with the broader Office Operations and stakeholders to optimise end-to-end cargo

Qualifications

• Essential: Proven experience leading a large operational team in a fast-paced warehouse/logistics environment.
• Essential: Strong leadership, accountability and people management to deliver performance.
• Essential: Experience guiding frontline supervisors/duty managers.
• Essential: Track record implementing operational change and continuous improvement.
• Essential: Ability to use data and KPIs to identify gaps and drive improvement.

Responsibilities

• Safety: Lead a proactive safety culture and ensure investigations with corrective actions.
• People & Performance: Deploy resources, address performance, align teams to needs.
• Capability & Leadership: Develop management team through coaching and development.
• Compliance: Ensure safety, security, regulatory and company requirements are met.
• Operational Delivery: Own performance across safety, service, quality and cost.
• Continuous Improvement & Transformation: Drive improvements and simplify processes.
• Data, Technology & AI: Use data/AI tools to identify trends and improve productivity.
• Cross-Functional Leadership: Work with Office Operations to remove barriers and improve flow.

Skills

Leadership

Data-driven

People management

Operational excellence

Safety culture

Job description

What we deliver goes beyond the cargo we move. Ireland plays a critical role in connecting global supply chains, moving everything from life-saving medicines to high-value technology products. Success depends on safe, reliable & efficient warehouse operations, powered by great people, strong leadership & continuous improvement. The Role

Reporting to the Head of Ireland Operations at IAG Cargo, the Warehouse Manager leads the Dublin Cargo Warehouse and is accountable for performance across safety, service, productivity, quality, cost, people and compliance.

Leading a team of Duty Managers and Supervisors, the role drives a culture of accountability, high performance and continuous improvement, ensuring operational standards are consistently achieved across a 24/7 operation.

The Warehouse Manager uses operational data, performance trends and business insight to identify risks, challenge existing ways of working and make informed decisions that improve operational outcomes. The role leads the implementation of operational improvements, driving measurable gains in productivity, service delivery, safety and cost performance. Principal Accountabilities Safety Lead a proactive safety culture, ensuring risks are identified, standards are maintained and incidents are fully investigated, with corrective actions implemented and sustained. People & Performance Drive a culture of accountability & high performance, ensuring resources are effectively deployed, performance issues are addressed & teams are aligned to operational requirements. Capability & Leadership Develop high-performing management team through clear expectations, coaching, performance management & ongoing capability development. Compliance Ensure full compliance with safety, security, regulatory & company requirements through effective controls, governance & operational oversight. Operational Delivery Own operational performance across safety, service, productivity, quality and cost, ensuring customer commitments are delivered & operational risks are proactively managed. Continuous Improvement & Transformation Drive continuous improvement challenging existing processes, simplifying ways of working & delivering sustainable improvements in operational performance.

Data, Technology & AI Leverage operational data, technology, automation & AI-enabled tools to identify trends, support decision-making and improve productivity, service and operational effectiveness. Cross-Functional Leadership Collaborate with Office Operations and key stakeholders to remove barriers, improve end-to-end cargo flow and drive consistency across the wider operation. Additional Accountabilities/Responsibilities: Support to Office & Other Functions: Work closely with the Office Manager and wider leadership team to resolve cross-functional issues, improve end-to-end cargo flow and support consistent operational standards.

Your qualifications and key criteria

Essential Qualifications / Experience

• Proven experience leading a large operational team in a fast-paced warehouse, logistics or transport environment.
• Experience delivering operational performance through strong leadership, accountability and people management.
• Experience managing through supervisors, duty managers or other frontline leaders.
• Demonstrable experience implementing operational change and continuous improvement initiatives.
• Strong ability to use data and KPIs to identify performance gaps and drive improvement.

Desirable Criteria

• Experience in air cargo, aviation or time-critical logistics operations.
• Knowledge of Warehouse Management Systems (WMS).
• Understanding of customs processes and regulatory requirements.
• Experience leading operations in a unionised environment.