Care Scheduling Specialist - 12-Month Maternity Cover

Dovida; Mullingar; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Laptops

Milestone Bonus

Training and on going developmental

Job summary

Dovida, with a network spanning six countries and 25 offices in Ireland, is seeking a Scheduling Coordinator in Mullingar. This 12-month fixed-term maternity cover focuses on rostering, client-caregiver liaison, and efficient scheduling using the People Planner CRM.

The role requires strong communication, organisation, and professional presentation. You will manage rotations, monitor concerns, build relationships with clients and caregivers, and ensure accurate record-keeping and responsive

Qualifications

• Must demonstrate excellent oral and written communication skills and the ability to listen effectively.
• Must have the ability to organise and prioritise daily, quarterly, monthly and yearly work.
• Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
• Must have the ability to establish good working relationships with the office colleagues, clients and Caregivers
• Must have computer skills and be proficient in Word and Excel
• Must present a professional appearance and demeanour
• Must have the ability to perform duties in a professional office setting

Responsibilities

• To organise all rotas and staffing requirements. (Rostering shifts)
• Monitoring, mediating and logging both Client and Caregivers concerns
• Effectively managing and developing excellent relationships with the Caregivers and Clients
• Actively encouraging contact between Caregivers and Clients and the office
• Coordinate and maintain a complete Client service schedule using our in-house CRM system- People Planner
• Accurately enter and maintain Client and Caregivers records
• Record Caregivers hours and enter hours into People Planner
• Deal with emergency situations decisively and effectively
• Answer incoming calls in a friendly, professional and knowledgeable manner
• Participate as needed in meetings related to Caregivers scheduling/work rotas
• Perform any and all other functions deemed necessary

Job description

Dovida, with a network spanning six countries and 25 offices in Ireland, is seeking a Scheduling Coordinator in Mullingar. This 12-month fixed-term maternity cover focuses on rostering, client-caregiver liaison, and efficient scheduling using the People Planner CRM.

The role requires strong communication, organisation, and professional presentation. You will manage rotations, monitor concerns, build relationships with clients and caregivers, and ensure accurate record-keeping and responsive