Candidate Experience Partner- (6 month Fixed Term Contract)

Zalando GmbH; Dublin; Hybrid; EUR 38,000 - 46,000; Full time

Benefits offered by this job

40% off products sold by Zalando

2 paid volunteering days a year

Work from abroad up to 30 days a year

27 days of vacation per year to start

One-time ergonomic workstation setup

Pension Trust Fund (opt-in)

Life Assurance

Income Protection

Cycle to Work Scheme

Tax Saver Commuter Tickets

Employee shares program

Health and wellbeing options, Gympass

Mental health support and coaching

Job summary

Zalando GmbH in Ireland is seeking a Candidate Experience Partner to support the recruitment team by coordinating and scheduling interviews across technical and non-technical roles. You will work with Recruiters, TAPs and Hiring Managers to enhance the candidate experience and drive process efficiency.

We are inclusive and collaborative, focusing on timely interview scheduling, data-informed improvements, and a positive candidate journey.

Qualifications

• Experience coordinating and scheduling interviews.
• Ability to partner with TA, Hiring Managers and interview committees.
• Willingness to learn and improve scheduling processes.

Responsibilities

• Coordinate and schedule interviews with candidates and internal stakeholders.
• Support operational and capacity planning within the recruiting team.
• Educate TA colleagues on scheduling processes and improvements.
• Participate in team meetings and contribute to overall success.
• Identify scheduling blockers and escalate to stakeholders as needed.
• Be coachable and able to adapt to changing priorities.
• Manage workload with coaching support and maintain organization.

Skills

Interview scheduling

Scheduling coordination

Stakeholder management

KPIs and SLAs tracking

Coaching / mentoring

Data-driven mindset

Tools

Workday

GoodTime

Job description

As a Candidate Experience Partner (also referred to as Talent or Recruitment Coordinator), your primary responsibility involves assisting a team of Recruiters in coordinating and scheduling interviews. The main goal is to ensure a seamless recruitment process for both technical and non-technical positions, emphasising the creation of a positive candidate experience.

In this role, you will work closely with the Recruiters / Talent Acquisition Partners (TAP) and Hiring Managers or interview committee to enhance the efficiency of the recruitment process. Your main focus will be on providing support for operational and capacity-related matters within the team.

This role in particular covers a diverse set of business areas.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.

We are committed to a fair and inclusive hiring process. Please let us know if you have any specific requirements or need any adjustments so we can best support you.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

You partner up with TA and your fellow colleagues to provide the best candidate experience and are responsible for coordinating and scheduling interviews.

You deliver on the set KPIs and SLAs, such as number of interviews scheduled or time needed to schedule interviews.

You educate colleagues within TA on the scheduling process and actively partake in educating stakeholders on any process improvements

You take an active part in team meetings and contribute to the overall team’s success

You are able to identify challenges and blockers in the scheduling process and bring these to the attention of stakeholders and Recruiters when necessary

You are ready to learn in this role and are focused, reliable and have a solution-oriented approach.

You are able to organise your work and time while being available for any coaching or mentoring to your fellow colleagues.

You are well-structured, able to manage change and rally engagement from key stakeholders.

You are comfortable or willing to learn with data, both to review any process improvements or your own expertise in scheduling interviews

Hands-on mentality and acting like an owner distinguishes your working style - you can easily tackle any of your day to day responsibilities and solution oriented

Great if you are proficient in the use of tools such as Workday and GoodTime.

OUR OFFER:

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

40% off products sold and shipped by Zalando

2 paid volunteering days a year

Work from abroad for up to 30 working days a year

27 days of vacation per year to start

A one-time allowance to set up an ergonomic workstation (outside of Zalando office)

Pension Trust Fund (opt-in)

Life Assurance

Income Protection

Cycle to Work Scheme

Tax Saver Commuter Tickets

Employee shares program

Family services, including counseling and support

Health and wellbeing options, including Gympass

Mental health support and coaching available

Professional development through our training platform and biannual peer-to-peer reviews

#LIHYBRID

Bettina Melis

[e-mail]

In some cases we also work with a selection of headhunters and agencies to fill specific roles. Please note that neither Zalando nor our recruiting partners will ask for any kind of payment to apply for a job or attend an interview.

About Zalando

Founded in Berlin in 2008, Zalando is the leading European technology platform for fashion and lifestyle. Connecting 62 million active customers with more than 7,000 brands across 29 markets, our operations are built on a unique AI-powered data and infrastructure platform. For our customers, our multi-app approach - comprising Zalando, ABOUT YOU, and Lounge by Zalando - delivers an inspiring, highly personalized shopping experience, serving different customers with different needs. For our partners, we are building the operating system for e-commerce. Through ZEOS, Tradebyte, and SCAYLE, we open our logistics, software, and service capabilities to brands and retailers, enabling them to seamlessly scale their businesses across borders.