Campus Store Growth Leader

Follett; Dublin; Presencial; EUR 21.000 - 24.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, Dental, Vision

Voluntary Insurance plans

401k + company match

Paid holidays

Bonus plan

Resumo da vaga

Follett is seeking a Campus Store Leader to oversee store operations and drive sales growth while delivering brand and operational excellence. You will ensure an engaging customer service experience and mentor a team across peak and regular periods.

You will stay focused on financial metrics and store performance, supporting a Market Leader with overall operations, and you must maintain availability to meet business needs.

Qualificações

• Strong customer service, communication, and presentation skills.
• Strong analytical skills and financial acumen.
• Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.
• General computer skills.

Responsabilidades

• Driving Results/Sales: execute store plans and daily operations; promote sales promotions and events; review financials with leadership and recalibrate goals to drive sales.
• Talent Management: supervise team members; train and coach; schedule work hours within budget; provide coverage during breaks/peaks.
• Customer Service: create an engaging service culture; greet customers; drive order/feedback initiatives; maintain service levels for OMS orders.
• Campus Relationships: communicate with campus; facilitate events; support store operations.

Conhecimentos

Customer service

Communication

Presentation

Analytical skills

Financial acumen

Time management

Organizational skills

Relationship building

Problem solving

General computer skills

Formação

Associate’s Degree or equivalent

Descrição da vaga

Follett is seeking a Campus Store Leader to oversee store operations and drive sales growth while delivering brand and operational excellence. You will ensure an engaging customer service experience and mentor a team across peak and regular periods.

You will stay focused on financial metrics and store performance, supporting a Market Leader with overall operations, and you must maintain availability to meet business needs.