Store Leadership: Guest Experience & Operations Coach

lululemon; Dublin; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Extended health plans

Paid time off

Employee discounts

Fitness/yoga classes

Parenthood top up program

Personal and professional development"

Job summary

lululemon is seeking a Key Leader to join the store leadership team. You will lead by example, support Educators, and oversee daily operations on the sales floor to deliver an outstanding guest experience. Use KPIs to prioritize tasks and respond to day-to-day challenges while upholding brand standards.

You will guide team development, maintain product knowledge, and collaborate across departments to ensure seamless store operations and a luxury guest experience.

Qualifications

• Leadership and people management experience.
• Strong guest experience focus and problem solving.
• Ability to collaborate with team members to improve store operations.
• Experience coaching and developing team members.
• Comfort with using data to guide decisions.

Responsibilities

• Provide salesfloor leadership and coverage planning.
• Coach Educators and support career development.
• Deliver exceptional guest experiences and resolve issues.

Skills

Leadership

Guest Experience

Collaboration

Teamwork

Decision Making

Candid Communication

Education

High school diploma or equivalent

Bachelor’s degree or equivalent

Job description

lululemon is seeking a Key Leader to join the store leadership team. You will lead by example, support Educators, and oversee daily operations on the sales floor to deliver an outstanding guest experience. Use KPIs to prioritize tasks and respond to day-to-day challenges while upholding brand standards.

You will guide team development, maintain product knowledge, and collaborate across departments to ensure seamless store operations and a luxury guest experience.