Campaign Delivery Lead — Client Performance

Virgin Media Ireland; Dublin; Presencial; EUR 65 000 - 90 000; Tempo integral

Resumo da oferta

Virgin Media Television in Ireland seeks a Client Performance Manager to lead end-to-end campaign delivery across its broadcasting platforms and digital channels. The role also involves mentoring team members, coaching on delivery standards, and ensuring high‑quality client outcomes.

You will own briefs, timelines, and reporting, while partnering with internal teams to safeguard schedules and performance metrics in a fast-paced environment.

Qualificações

• 2-3 years’ experience in client services, media, advertising, or commercial partnerships.
• Relevant qualification in business, marketing, media, or a related discipline.
• Demonstrated experience managing client relationships and delivering commercial campaigns.
• Strong analytical capability with confidence interpreting performance data.
• Ability to thrive in a fast-paced, deadline-driven environment.
• Naturally client-focused with a relationship-first mindset.

Responsabilidades

• Own the end-to-end delivery of broadcast, sponsorship, competitions, branded content, and multi-platform campaigns across Virgin Media One, Two, Three, Four, Virgin Media Player, and social channels.
• Proactively manage agency portfolio patch, including delivery schedules, approvals, and risks to ensure campaigns are delivered on time and to the highest standard.
• Attend campaign kick-offs, ensuring briefs are complete, timelines are realistic, and all stakeholders are aligned from the outset.
• Manage campaign schedules, materials, approvals, and delivery milestones, proactively addressing risks before they impact airtime or client outcomes.
• Act as a quality controller for campaign execution, reviewing output to ensure it meets client, commercial, and broadcasting standards.
• Monitor live campaigns and respond quickly to any delivery issues, liaising with internal teams to resolve efficiently and professionally.
• Ensure accurate delivery reporting, including viewership data, campaign performance analysis, and post-campaign reporting within agreed timelines.
• Contribute to a collaborative, team culture focused on accountability, quality, and continuous improvement.
• Act as a dependable escalation point during busy periods, helping maintain service levels under pressure.
• Ensure accurate billing, contracting, and financial governance across portfolio accounts
• Demonstrate strong financial acumen, ensuring campaigns are delivered efficiently.
• Act as a mentor and trusted point of support for Client Performance Executives, particularly on campaign delivery, prioritisation, and stakeholder communication.
• Provide support to team where needed (briefs, delivery plans, reports) to ensure accuracy, clarity, and adherence to best practice.
• Contribute to onboarding and training of new team members, ensuring they understand systems, processes, and expected delivery standards, time management, stakeholder communication, and prioritisation in a fast-paced environment.
• Role-model professional behaviours, accountability, and client-first thinking at all times.
• Build strong cross-functional relationships and confidently challenge where required to protect client outcomes and standards.
• Ensure all campaigns comply with BAI and Virgin Media Television regulations and guidelines.
• Champion use of AI-driven tools and ways of working to enhance productivity, insight and client outcomes
• Represent Virgin Media Television at client meetings, briefings, and industry events.
• Stay current on advertising, sponsorship, branded content trends, and media innovation.

Conhecimentos

Client services

Media

Advertising

Commercial partnerships

Formação académica

Business/Marketing/Media qualification

Descrição da oferta de emprego

Virgin Media Television in Ireland seeks a Client Performance Manager to lead end-to-end campaign delivery across its broadcasting platforms and digital channels. The role also involves mentoring team members, coaching on delivery standards, and ensuring high‑quality client outcomes.

You will own briefs, timelines, and reporting, while partnering with internal teams to safeguard schedules and performance metrics in a fast-paced environment.