Café Assistant

ABBEY THEATRE; Dublin; On-site; EUR 19,000 - 22,000; Part time

Job summary

The Abbey Theatre, Ireland’s national theatre, is recruiting a Café Assistant for Pegeen's Café in Dublin. This permanent, part-time role (20 hours/week) focuses on delivering excellent customer service, serving food and beverages, and maintaining a clean, welcoming cafe environment.

The ideal candidate has hospitality experience, barista training, and a friendly, proactive attitude. As Abbey Theatre emphasises inclusivity and quality, you will work with a supportive team and contribute to a

Qualifications

• Hospitality experience essential ( preferable 2 years +)
• Barista training
• Having a friendly and engaging personality, a good communicator, able to work under pressure
• Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service.
• Need to be willing to learn, take instruction and work under own initiative, supporting other team members and able to multitask.
• An effective, well organised and efficient team player with a strong sense of discipline and urgency.
• Knowledge of till operation and cash handling.
• Excellent standards of personal presentation smart appearance and articulate.

Responsibilities

• Delivering exceptional levels of customer service across all aspects of the Pegeen's Café.
• Giving advice, guidance and recommendations on products and menu selection to customers
• to ensure a positive experience and repeat business
• Taking pride in delivering a quality food and beverage experience.
• Maintaining a clean, hygienic, comfortable and well-presented café environment.
• Handling customer complaints in the first instance and reporting feedback to the Managers
• Ensuring compliance with all legislation, HS and food hygiene.
• Assisting with any other duties or projects as required by Management.

Skills

Hospitality experience

Barista training

Excellent communication

Customer service under pressure

Team player

Cash handling

Tools

Till operation

Job description

Job Ref: ABB1131

Branch: Abbey Theatre Dublin

Location: Abbey Theatre, Dublin

Contract type: Permanent

Hours: Part Time

Hours per week: 20

Posted date: 14/10/2026

Closing date: 21/10/2026

ABBEY THEATRE Amharclann na Mainistreach

As Ireland’s national theatre, the Abbey Theatre’s ambition is to enrich the cultural lives of everyone with a curiosity for and interest in Irish theatre, stories, artists and culture. Courage and imagination are at the heart of our storytelling, while inclusivity, diversity and equality are at the core of our thinking. Led by Co-Directors Caitríona McLaughlin (Artistic Director) and Mark O’Brien (Executive Director), the Abbey Theatre celebrates both the rich canon of Irish dramatic writing and the potential of future generations of Irish theatre artists.

JOB TITLE: Café Assistant

CONTRACT: Permanent, Part-Time

SALARY: €14.28 per hour

PURPOSE OF JOB:

The purpose of the Cafe Assistant will be to provide excellent customer service performing a wide range of café duties and taking meticulous pride in the presentation of the Café.

RESPONSIBILITIES:

• Delivering exceptional levels of customer service across all aspects of the Pegeen's Café.
• Giving advice, guidance and recommendations on products and menu selection to customers
• to ensure a positive experience and repeat business
• Taking pride in delivering a quality food and beverage experience.
• Maintaining a clean, hygienic, comfortable and well-presented café environment.
• Handling customer complaints in the first instance and reporting feedback to the Managers
• Ensuring compliance with all legislation, HS and food hygiene.
• Assisting with any other duties or projects as required by Management.

Skills / Attributes:

• Hospitality experience essential ( preferable 2 years +)
• Barista training
• Having a friendly and engaging personality, a good communicator, able to work under pressure
• Comfortable working with members of the public, able to initiate conversations and provide a
• sincere welcome and enjoy providing good service.
• Need to be willing to learn, take instruction and work under own initiative, supporting other
• team members and able to multitask.
• An effective, well organised and efficient team player with a strong sense of discipline and urgency.
• Knowledge of till operation and cash handling.
• Excellent standards of personal presentation smart appearance and articulate.

The Abbey Theatre is an equal opportunities employer

As Ireland’s national theatre, the Abbey Theatre’s ambition is to enrich the cultural lives of everyone with a curiosity for and interest in Irish theatre, stories, artists and culture. Courage and imagination are at the heart of our storytelling, while inclusivity, diversity and equality are at the core of our thinking. Led by Co-Director’s Caitríona McLaughlin (Artistic Director) and Mark O’Brien (Executive Director), the Abbey Theatre celebrates both the rich canon of Irish dramatic writing and the potential of future generations of Irish theatre artists.

Our stories teach us what it is to belong, what it is to be excluded and to exclude. Artistically our programme is built on twin impulses, and around two questions: “who we were, and who are we now?” We interrogate our classical canon with an urgency about what makes it speak to this moment. On our stages we find and champion new voices and new ways of seeing, our purpose - to identify combinations of characters we are yet to meet, having conversations we are yet to hear.