Theatre Café Barista & Guest Experience — Part-Time

ABBEY THEATRE; Dublin; On-site; EUR 19,000 - 22,000; Part time

Job summary

The Abbey Theatre, Ireland’s national theatre, is recruiting a Café Assistant for Pegeen's Café in Dublin. This permanent, part-time role (20 hours/week) focuses on delivering excellent customer service, serving food and beverages, and maintaining a clean, welcoming cafe environment.

The ideal candidate has hospitality experience, barista training, and a friendly, proactive attitude. As Abbey Theatre emphasises inclusivity and quality, you will work with a supportive team and contribute to a

Qualifications

• Hospitality experience essential ( preferable 2 years +)
• Barista training
• Having a friendly and engaging personality, a good communicator, able to work under pressure
• Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service.
• Need to be willing to learn, take instruction and work under own initiative, supporting other team members and able to multitask.
• An effective, well organised and efficient team player with a strong sense of discipline and urgency.
• Knowledge of till operation and cash handling.
• Excellent standards of personal presentation smart appearance and articulate.

Responsibilities

• Delivering exceptional levels of customer service across all aspects of the Pegeen's Café.
• Giving advice, guidance and recommendations on products and menu selection to customers
• to ensure a positive experience and repeat business
• Taking pride in delivering a quality food and beverage experience.
• Maintaining a clean, hygienic, comfortable and well-presented café environment.
• Handling customer complaints in the first instance and reporting feedback to the Managers
• Ensuring compliance with all legislation, HS and food hygiene.
• Assisting with any other duties or projects as required by Management.

Skills

Hospitality experience

Barista training

Excellent communication

Customer service under pressure

Team player

Cash handling

Tools

Till operation

Job description

The Abbey Theatre, Ireland’s national theatre, is recruiting a Café Assistant for Pegeen's Café in Dublin. This permanent, part-time role (20 hours/week) focuses on delivering excellent customer service, serving food and beverages, and maintaining a clean, welcoming cafe environment.

The ideal candidate has hospitality experience, barista training, and a friendly, proactive attitude. As Abbey Theatre emphasises inclusivity and quality, you will work with a supportive team and contribute to a