Business Operations Executive (People & Office Operations)

CONSULTING GROUP - ASIA INSIGHT PTE. LTD.; Dublin; On-site; EUR 32,000 - 52,000; Full time

Job summary

Asia Insight is seeking a Business Operations Executive to coordinate administration, technology and operations in a fast-paced environment.

The role covers front desk, onboarding and training of part-timers, respondent recruitment, and support for Microsoft 365, SharePoint, email and marketing communications. You will collaborate across teams and drive process improvements.

Qualifications

• Recruiting part-timers such interviewers and respondents for surveys.
• Strong communication and presentation skills.
• Organised, proactive and able to manage multiple priorities.
• Positive attitude towards AI adoption and technology.
• Proficient in PC and Microsoft Office applications.

Responsibilities

• Expand the pool of part-timers, particularly interviewers and survey respondents.
• Maintain a healthy pool of part-timers in a sustainable manner.
• Manage onboarding, training and communications for new interviewers.
• Support respondent recruitment initiatives and database building activities.
• Manage front desk operations, calls, and courier services.
• Coordinate office supplies, facilities and events, liaising with vendors.
• Administer Microsoft 365, SharePoint, email accounts and user access.
• Coordinate laptops, office equipment, passwords and user setup.
• Support Zoom, Webex and workplace technology.
• Provide Marcom support, including coordinating content and communications.

Skills

Recruiting part-timers

Interpersonal skills

Communication skills

Multitasking

Organised

AI readiness

Education

O level / Diploma (any discipline)

Tools

Microsoft 365

AI tools

Job description

About Us

Asia Insight is an award-winning, full-service market research consultancy in Singapore. We deliver customised, insight-driven research across Asia, combining quantitative and qualitative expertise to help clients make confident strategic decisions.

Job Description

Do you thrive in a fast-paced environment, enjoy coordinating multiple moving parts, love working with people, and thrive in an AI-enabled environment?

We are looking for an organised and resourceful Business Operations Executive, someone who can make things happen. This role offers exposure across administration, technology and operations, making it ideal for someone who enjoys variety and taking ownership.

If you enjoy being the go-to person who keeps things running smoothly and takes pride in helping others succeed, we'd love to hear from you.

What You Will Do

People & Fieldwork Support

• Expand the pool of part-timers, particularly, but not limited to, interviewers and survey respondents
• Maintain a healthy pool of part-timers in a sustainable manner
• Manage new interviewers' onboarding, training and communications
• Support respondent recruitment initiatives and database building activities

Office & Operations

• Manage front desk operations, incoming calls, and courier services
• Coordinate office supplies, facilities/ workplace upkeep and office events
• Liaise with vendors and service providers
• Support procurement activities (sourcing quotations and purchases)

Systems & Marcom Support

• Administer Microsoft 365, SharePoint, email accounts and user access
• Coordinate laptops, office equipment, passwords and user setup
• Support Zoom, Webex and workplace technology
• Provide Marcom support, including coordinating content, marketing materials and communications activities

What You Bring

• O level/ Diploma in any discipline
• Strong network and resourcefulness to recruit required part-timers such interviewers and respondents for surveys
• Past experience in sales and operations could be an advantage
• Proficient in PC, Microsoft Office applications and AI tools
• Positive attitude towards AI adoption and technology
• Strong communication and presentation skills
• Good people-relator with strong interpersonal skills
• Organised, proactive and able to manage multiple priorities effectively