Business Development Manager

Dalata Hotel Group; Dublin; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

Employee rate on rooms €/£60 for all…

30% Off Friends & Family rate

Extra annual leave day per year (5 max

Employee Assistance Programme

Cycle to Work/Transport schemes

Pension access

Dalata Academy development programs

Staff appreciation initiatives

Job summary

Dalata Hotel Group is seeking a commercially minded Sales professional to drive new business across four Dublin properties: Clayton Hotel Ballsbridge, Clayton Hotel Charlemont, Maldron Hotel Merrion Road and Maldron Hotel Kevin Street. You will collaborate with the DOS to execute the sales plan, represent the hotels at events, and leverage CRM/BI tools to identify and win opportunities.

The role requires a minimum of 2 years in hotel sales, strong communication and negotiation skills, and a

Qualifications

• Minimum of 2 years’ experience working within a similar position in hotels.
• Strong communication and commercial awareness.
• Analytical skills and ability to identify business trends.
• Excellent organisation and planning skills.
• Sales focused with results orientation.
• Strong negotiating skills and ability to build relationships across multiple hotels.
• Experience of working with global clients and agencies.
• Knowledge of the Dublin market is desirable.

Responsibilities

• Source and win new business locally and globally across all owned business segments.
• Collaborate with the DOS to achieve objectives in the Sales business plan.
• Represent the hotels at sales team meetings and events.
• Utilise CRM, BI tools and market intelligence to support efficient working practices.
• Execute a proactive sales plan to develop and nurture new accounts across owned segments.
• Identify and manage new opportunities in the market in line with hotel strategy across the Dalata portfolio.
• Collaborate with Account Management to nurture existing and secure new opportunities following the Dalata sales process.
• Promote cross‑selling, referrals and leads sharing.
• Drive revenue while identifying opportunities to reduce costs.
• Participate in telesales, sales calls, corporate entertaining, fam trips and overseas sales trips as needed.
• Collaborate on rate strategy, budgeting and forecasting for owned segments.

Skills

Effective communicator

Commercial awareness

Analytical skills

Organisation and planning

Sales driven

Negotiation skills

Account management

Relationship building

Experience with global clients &  

Job description

This role is responsible for four Dublin properties, Clayon Hotel Ballsbridge, Clayton Hotel Charlemont, Maldron Hotel Merrion Road, Maldron Hotel Kevin Street.

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 Employee rate on rooms for all Dalata owned hotels
• 30% Off Friends & Family rate
• Extra annual leave day for every year worked (5 days to maximum of 5 days)
• Employee Assistance Programme
• Cycle to Work Scheme/Transport Schemes
• Pension access (Ask your HR Manager for local pension information)
• Development opportunities through our Dalata Academy to support your career journey
• Staff appreciation Initiatives, fun team building activities and regular charity events

Key Duties And Responsibilities

• Source and win new business – local and global across all owned business segments.
• Collaborate with the DOS and ensure that objectives are achieved in the Sales business plan.
• Represent the hotels at sales team meetings, internal & external customer led events as appropriate.
• Adoption of all available tools to support efficient ways of working including CRM, BI Tool, Market Intelligence Tools and Solver.

Customer Facing - Owned Segments

• Execute a proactive sales plan to develop and nurture new accounts across all owned segments for the hotels.
• Identification and management of new opportunities in your market in line with hotel strategy and across the wider Dalata portfolio.
• Collaborate with Account Management Team to nurture existing, and secure new opportunities following the Dalata sales process.
• Instil a culture of cross selling, referrals and sharing of leads.
• Strategic approach for key segments of owned segments and identify opportunities to drive revenue and reduce costs.
• To participate fully in all sales activities including telesales, sales calls, corporate entertaining, fam trips, social events, and overseas sales trips, as necessary.

Planning & Forecasting

• Collaborate with DOS on rate strategy, budget planning, forecasting for owned segments and identifying & analysing opportunities to ensure they fit with the hotels business strategy.
• Undertake monthly corporate tracking of corporate accounts in the hotels to monitor production and more importantly to identify any decreases and take necessary action to remedy.
• Collaborate with DOS on the analysis of GDS production reports & market intelligence information to develop new leads from this business channel for the hotels.
• Timely production of monthly & ad hoc reports.
• Execute actions from quarterly sales activity plans to support business needs.

Requirements

• Minimum of 2 years’ experience working within a similar position in hotels
• Effective communicator
• Be commercially aware with strong analytical skills and understand & identify business trends
• Excellent organisation and planning skills
• Sales focused and results driven
• Strong negotiating skills
• Ability to develop and build long lasting relationships through account management, and promote cross selling into Dalata hotel group
• Experience of working with global clients & agencies
• Knowledge of the Dublin market is desirable

About Us

Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.