Business Analyst

Albany Beck; Limerick; Hybrid; EUR 65,000 - 90,000; Full time

Job summary

Albany Beck in Limerick is seeking an experienced Senior Business Analyst to support a client onboarding and documentation remediation programme. You will gather business requirements, analyse current onboarding processes, and design future-state workflows to improve onboarding, legal documentation, and SLA management.

You will work with Operations, Compliance, Legal, Risk, and Client Services, facilitate workshops, and produce BRDs and process maps while driving remediation initiatives in a

Qualifications

• Significant experience as a Business Analyst in Financial Services or related regulated environments.
• Strong skills in gathering requirements and stakeholder management.
• Proven ability to document and improve onboarding processes and workflows.
• Experience working with client documentation, legal agreements, and SLAs.
• Ability to work independently in ambiguous environments with minimal direction.

Responsibilities

• Lead business analysis activities across client onboarding and documentation workstreams.
• Gather, analyse, and document requirements from Operations, Compliance, Legal, Risk, and Client Services.
• Review onboarding processes, identify gaps and opportunities for improvement.
• Design end-to-end onboarding workflows and operating procedures.
• Review client documentation requirements with Legal to ensure regulatory compliance.
• Drive remediation initiatives when onboarding documentation or SLAs are incomplete or outdated.
• Facilitate workshops and stakeholder meetings to achieve alignment across teams.
• Produce BRDs, process maps, gap analyses, user stories, and operational procedures.
• Support implementation and ensure requirements transition into operations.
• Act as the primary contact for business analysis activities throughout the project.

Job description

Location: Limerick (hybrid as required)

We are seeking an experienced Senior Business Analyst to support a client onboarding and documentation remediation programme. This role will focus on gathering business requirements, analysing current onboarding processes, documenting future-state workflows, and driving improvements to client onboarding, legal documentation, and SLA management.

The successful candidate will be highly self-sufficient, comfortable operating with minimal supervision, and able to effectively manage stakeholder discussions, challenge existing processes, and resolve disputes between business areas.

Key Responsibilities

Lead business analysis activities across client onboarding and documentation workstreams.

Gather, analyse, and document business requirements from stakeholders including Operations, Compliance, Legal, Risk, and Client Services teams.

Review and assess existing client onboarding processes, identifying gaps, inefficiencies, and opportunities for improvement.

Design and document end-to-end onboarding workflows and operating procedures.

Work closely with SMEs and Legal teams to review client documentation requirements and ensure regulatory compliance.

Drive remediation initiatives where onboarding documentation, SLAs, or operating procedures are incomplete, outdated, or missing.

Facilitate workshops and stakeholder meetings to agree requirements, resolve process disputes, and achieve alignment across teams.

Produce high-quality business requirements documents (BRDs), process maps, gap analyses, user stories, and operational procedures.

Support implementation activities, ensuring business requirements transition effectively into operational processes.

Act as the primary point of contact for business analysis activities, demonstrating ownership and accountability throughout the project lifecycle.

Required Experience

Significant experience working as a Business Analyst within Financial Services, Banking, Asset Management, or related regulated environments.

Strong background in client onboarding, KYC, account opening, client lifecycle management, or operational change initiatives.

Proven experience documenting and improving onboarding processes and operational workflows.

Experience working with client documentation, legal agreements, service documentation, and SLAs.

Strong requirements gathering and stakeholder management skills.

Experience facilitating workshops with SMEs, Operations, Compliance, and Legal stakeholders.

Demonstrated ability to identify process gaps and lead remediation activities.

Excellent documentation skills with experience producing detailed process maps and business requirements.

Ability to work independently and navigate ambiguous environments with minimal direction.