Breakfast Shift Lead - Midweek Guest Service Excellence

Mount Errigal Hotel; Letterkenny; On-site; EUR 32,000 - 34,000; Full time

Benefits offered by this job

Company pension

Food allowance

Gym membership

On-site parking

Job summary

Mount Errigal Hotel in Letterkenny is seeking a Midweek Breakfast Supervisor to lead the breakfast service on shift, ensuring guests enjoy a warm welcome, efficient service and high food and beverage standards. The role suits someone with supervisory or strong F&B experience who thrives with early starts and owning a busy breakfast operation.

Pay starts at €15.50 per hour, with a typical 40-hour week and opportunities for training and development within our established four-star hotel.

Responsibilities

• Supervise the daily breakfast service and ensure the department is fully prepared before opening.
• Lead, organise and allocate duties to the breakfast team.
• Ensure all guests are welcomed promptly and receive friendly, professional service.
• Maintain high standards of cleanliness, presentation and organisation throughout the restaurant and breakfast areas.
• Monitor the breakfast buffet throughout service, ensuring food is replenished quickly and presented to a high standard.
• Liaise closely with the kitchen team regarding guest numbers, dietary requirements, buffet levels and service requirements.
• Ensure tables are cleared, cleaned and reset efficiently during busy periods.
• Deal professionally with guest requests, feedback or complaints and escalates issues to management where required.
• Ensure staff follow the hotel's service standards, uniform requirements and operating procedures.
• Assist with training and developing breakfast team members.
• Monitor staffing levels and ensure breaks and duties are organised effectively.
• Ensure opening and closing procedures are completed correctly.
• Complete any required breakfast paperwork, handovers or operational checks.
• Maintain excellent communication with Reception regarding house count, groups, VIP guests, early departures and special requirements.
• Ensure all food safety, HACCP, health and safety and hygiene procedures are followed.
• Support the wider Food & Beverage operation when required.

Job description

Mount Errigal Hotel in Letterkenny is seeking a Midweek Breakfast Supervisor to lead the breakfast service on shift, ensuring guests enjoy a warm welcome, efficient service and high food and beverage standards. The role suits someone with supervisory or strong F&B experience who thrives with early starts and owning a busy breakfast operation.

Pay starts at €15.50 per hour, with a typical 40-hour week and opportunities for training and development within our established four-star hotel.