Brand Experience Lead Retail: Sales & Service

The Estée Lauder Companies; Cork; On-site; EUR 30,000 - 42,000; Full time

Job summary

The Estée Lauder Companies in Cork, Ireland seeks a Counter Lead to support the Brand in driving sales turnover and market share with a consumer-focused approach. You will reflect a credible brand image, maximise sales, and ensure excellent service while adhering to Brand and Company procedures.

Key responsibilities include delivering brand strategy, local marketing, events, stock control, and maintaining high retail standards.

Qualifications

• Experience in a fast-paced retail and/or consumer facing environment.
• Ability to drive self-development.
• Commercial understanding and awareness of industry.
• Effective communication, organisation and prioritisation skills.

Responsibilities

• Reflect a credible and professional Brand image to all consumers.
• Maximise sales through selling and excellent service.
• Deliver Brand strategy and local marketing initiatives.
• Plan and implement local marketing & events.
• Ensure stock deliveries and administrative tasks meet company timeframes.
• Maintain high standards of store presentation and housekeeping.
• Manage refunds and complaints per company guidelines and inform Area Manager as needed.

Skills

Retail experience

Self-development

Commercial awareness

Communication & organisation

Job description

The Estée Lauder Companies in Cork, Ireland seeks a Counter Lead to support the Brand in driving sales turnover and market share with a consumer-focused approach. You will reflect a credible brand image, maximise sales, and ensure excellent service while adhering to Brand and Company procedures.

Key responsibilities include delivering brand strategy, local marketing, events, stock control, and maintaining high retail standards.