Brand Ambassador – Retail Sales & Customer Experience

New Balance, Inc.; Newbridge; On-site; EUR 26,000 - 35,000; Full time

Benefits offered by this job

Staff discount

Retail bonus scheme

Development opportunities

Inclusive European teams

Uniform package

Job summary

New Balance in Ireland is seeking a customer-focused retail associate to join our team. You’ll engage with customers from the moment they walk through the door, educate them on products, and help create a welcoming shopping experience.

You’ll work as part of a team to hit personal KPIs, follow brand guidelines, and uphold health and safety standards. The role offers development opportunities and staff discounts across our European locations.

Qualifications

• Strong customer service skills and a positive attitude.
• Ability to perform basic maths and handle everyday store operations.
• Flexibility to work weekends and holidays, as needed.

Responsibilities

• Achieve personal KPIs and contribute to overall store performance.
• Deliver total customer satisfaction from entry to exit.
• Help keep the store commercial and aligned with brand guidelines.
• Adhere to company policies and procedures.
• Maintain health, safety and environmental standards in store.
• Perform other duties as required by management.

Skills

Team Player

Customer service

Retail and sales

Desire to learn

Math basics

Communication

Flexible schedule

Job description

New Balance in Ireland is seeking a customer-focused retail associate to join our team. You’ll engage with customers from the moment they walk through the door, educate them on products, and help create a welcoming shopping experience.

You’ll work as part of a team to hit personal KPIs, follow brand guidelines, and uphold health and safety standards. The role offers development opportunities and staff discounts across our European locations.