Branch Operations Coordinator – Real Estate Admin

Sherry FitzGerald Limited; Ballyerra; On-site; EUR 32,000 - 45,000; Full time

Job summary

Sherry FitzGerald in Cork seeks a Branch Operations Officer to deliver outstanding customer service and keep branch operations running smoothly. The role demands proactive administration, strong communication, and meticulous record-keeping across Agency Cloud, invoices, and viewing coordination.

You will support the branch manager and ensure compliance with process standards, contributing to a high-quality client experience.

Qualifications

• Minimum 2-3 years of administration experience.
• Proficient in MS Office, especially Word and Excel.
• Excellent telephone and communication skills.
• Strong multitasking and detail orientation.

Responsibilities

• Provide excellent customer service representing Sherry FitzWay.
• Support branch manager with daily operational activities.
• Handle incoming queries via phone and email and coordinate viewings and appraisals.
• Ensure accurate data entry in Agency Cloud and monitoring of tasks.
• Prepare engagement documents and ensure compliance files are complete.
• Assist with marketing materials, brochures, and publications deadlines.
• Assist with weekend viewings and regional coordination.

Skills

Customer service

Administration

Communication

Organisational skills

Proactive

Tools

MS Office

Agency Cloud

Job description

Sherry FitzGerald in Cork seeks a Branch Operations Officer to deliver outstanding customer service and keep branch operations running smoothly. The role demands proactive administration, strong communication, and meticulous record-keeping across Agency Cloud, invoices, and viewing coordination.

You will support the branch manager and ensure compliance with process standards, contributing to a high-quality client experience.