Sales Support - Ifsc

Sherry FitzGerald; Dublin; On-site; EUR 30,000 - 38,000; Full time

Job summary

Sherry FitzGerald in Dublin's IFSC is seeking a Sales Support to join our team on a fixed contract, suitable for candidates commencing the 2026 Auctioneering and Property Services Apprenticeship in September.

The successful candidate will provide sales support to the branch, handle incoming queries, coordinate viewings and admin, and contribute to service excellence across branches.

Qualifications

• Minimum 2 years' experience in a sales environment.
• Ability to work on own initiative and meet deadlines.
• Strong communication, customer service and organisational skills.
• Full clean driving licence and access to a car.

Responsibilities

• Provide excellent customer service at all times and represent the Sherry Fitz Way in all dealings.
• Provide sales support and assistance to the branch to ensure efficient day-to-day running.
• Deal with incoming phone and email queries: arranging viewings, surveys, buyer calls, call backs, etc.
• Ensure enquiries are recorded and up to date on AC/RPS.
• Coordinate with Branch Operations and team members to keep information current for property files.
• Cover and support Branch Operations across other branches during holidays.
• Work flexibly between branches, assisting with viewings and other sales support as needed.
• Complete floor plans, measure ups, and brochure writing with the sales team.
• Contribute to achieving branch sales targets as a team member.
• Identify cross referrals to SFG Financial Services & Lettings monthly/quarterly.
• Assist with any branch projects as required.
• Abide by PSRA guidelines.
• Adhere to all company policies.

Skills

Sales support

Customer service

Communication

Organisation

Driving licence

Tools

AC/RPS

Job description

Sherry FitzGerald have an opportunity for a Sales Support to join our team in the IFSC.

This position is a fixed contract and is suitable for candidates commencing the 2026 Auctioneering and Property Services Apprenticeship in September.

We operate within a busy and dynamic environment delivering a service of excellence. The successful candidate will be capable of working on their own initiative, be a proactive team member with excellent communication and organisational skills.

At Sherry FitzGerald we offer a wealth of opportunities. Joining us means joining a team where we support your ambition, ability, and desire to succeed every step of the way. Find out more here: https://www.sherryfitz.ie/careers/why-work-with-us

The responsibilities & skill set required for the role of Sales Support are listed below:

Role & Responsibilities:

• Provide excellent customer service at all times and represent the Sherry Fitz Way in all dealings.
• Responsible for providing sales support and assistance to the overall branch to ensure the efficient and smooth running of the day to day business and requirements.
• Support in dealing with incoming phone & email queries relating to the branch such as arranging viewings, surveys, buyer calls, call backs, and financial services appointments etc.
• Always ensure all enquiries are accurately recorded and up to date on AC/RPS.
• Liaise with Branch Operations & relevant team members within the branch network to ensure they have up to date & relevant information for all property files.
• Cover and support Branch Operations duties across other branches as required particularly during holiday periods.
• Work flexibly between branches by assisting with viewings and any other sales support as required. This support will be monitored and managed by the Regional Director.
• Complete floor plans, measure ups and brochure writing in conjunction with the sales team.
• Be an effective team member of the branch team by contributing to support the branch to achieve their various sales targets.
• Identification of cross referrals to SFG Financial Services & Lettings on a monthly/quarterly basis.
• Assist with any branch projects as required.
• Abide by the PSRA guidelines.
• To adhere to all company policies.

Knowledge & understanding of the following branch processes:

• Response times and actions to be taken in relation to E.g. Transfers, return deposits, pre- paid advertising.
• Understand the process for inputting all charges relating to a property on AC/RPS e. photographer, advertising, brochure, boards etc.
• Support with the preparation of MA kits.
• Understand the process for preparing/Setup of MA pitches via the Digital MA Kit and myVals .
• Process viewings from mySherryFitz, other portals, email and phone according to the prevailing criteria and ensure that all details are recorded in AC/ RPS.
• Support with the boards process.
• Understand the process for preparing & distributing market share reports.
• Understand the process for advertising and ordering photos from Mediapro.
• Be familiar with the process for updating all window displays & mood media screens.
• Be familiar with the process for preparing newspaper advertising in AC/RPS.
• Support Negotiators and Part time viewers in all preparations for Saturday viewings.

The successful candidate will have:

• A minimum 2 years' experience working in a sales environment.
• An ability to work on own initiative and to deadlines essential.
• Strong communication, customer service and organisational skills.
• A full clean driving licence and access to a car.

Sherry FitzGerald is an equal-opportunity employer. All job applicants are considered solely on their ability to do the job and selection criteria will firmly reflect the needs of the job.