Branch Co-ordinator

Down Syndrome Ireland; Abbeyleix; On-site; EUR 22,000 - 30,000; Part time

Job summary

Down Syndrome Ireland Laois Branch is seeking a Part-Time Branch Co-ordinator to support the development and delivery of a volunteer-led service for the Down syndrome community across County Laois. You will work with members, families, carers, volunteers, staff and stakeholders to ensure effective day-to-day administration and delivery of branch services.

You will play a crucial role in fostering positive relationships, supporting branch activities and helping provide high-quality services that

Qualifications

• Two years administration experience or equivalent required.
• Strong IT Microsoft Office skills including Word, Excel and PowerPoint.
• Proficiency with spreadsheets, CRM, data analysis and scheduling tools; project management software is a plus.
• Experience supporting people with disabilities and their families.
• Excellent organisational and timetabling abilities.
• Strong attention to detail and numerical skills.
• Excellent communication, research and interpersonal skills.
• Empathetic and professional telephone manner; clean driving licence required.

Responsibilities

• Provide day-to-day administration and branch support.
• Act as first point of contact for members.
• Support branch chair and committee on projects and events.
• Manage branch communications, PR, social media and website updates.
• Organise meetings and events, including logistics and budgeting.
• Ensure compliance with policy, GDPR and safety procedures.
• Liaise with National Office, funders and partner organisations.
• Support training and resource provision for members and families.
• Assist with financial processes and reporting alongside the Branch Treasurer.

Skills

Administration

Communication

Organisational skills

Attention to detail

Numerical skills

Empathy

Education

Two years administration experience

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

CRM

Data analysis

Scheduling tools

Project management software

Job description

The Laois Branch of Down Syndrome Ireland

is currently recruiting for a Part-Time Branch Co-ordinator to join our team.

As a key member of the Laois Branch team, you will support the development and delivery of a dynamic, volunteer-led service for the Down syndrome community across County Laois.

In this role, you will work closely with members, families, carers, volunteers, staff, and external stakeholders to ensure the effective day-to-day administration and delivery of branch services. You will play an important role in fostering positive relationships, supporting branch activities, and helping to provide a high-quality service that meets the needs of our membership.

Roles and Responsibilities

• Ad-hoc administration duties.
• Act as first point of contact for all members.
• Serve as the Operational resource for the Laois Branch of Down Syndrome Ireland and its Committee.
• Provide support for any projects or initiatives being undertaken by Branch Chair and Branch Committee.
• To assist in administrative functions of the Branch.
• To support the Advocacy activities of the Branch Committee and its members.
• Facilitate daily operations, manage logistics and keep projects, programmes or events running on schedule and within budget and with efficiency.
• Handle the day to day administrative tasks, ensuring compliance with Down Syndrome Ireland Strategic policies and procedures.
• To service the administration needs of the Branch on a consistent basis and when required involving: dealing with the public, National Office, funders and Donors, programme deliverers etc,
• To regularly update, organise and expand information and resources and ensure information is accessible to members and their families.
• To support the running of the different programmed and the provision of weekend hobbies and out of term activities for members.
• To provide support to the Speech & Language Team and the Employment Support Officer of the Branch.
• To liaise with local and national authorities regarding available grants.
• Conduct research on potential funding resources in the local area, and seek to secure corporate partnerships with the Laois Branch.
• To build relations with National bodies, including local representative such as DFI, National Disability Authority, Inclusion Ireland etc
• To engage in the promotion of Down Syndrome Ireland, and the Laois Branch through positive PR, attendance at events, and other opportunities.
• Identify and resolve day to day issues in liaison with Branch Chairperson and Committee members.
• Demonstrate the ability to multi-task and scheduling, without losing track of details.
• To support members and families in accessing training and support both within the Branch and externally through providing information, materials and organising training / support events.
• To research and record queries and report on member's needs, monitor new needs and report to the Committee.
• Manage the Branch's social media platforms including Instagram, Facebook, What's App etc.
• Maintain the Branch website, ensuring it is updated with the relevant information for access by members and the public.
• Design, produce and publish the Branch's Quarterly Newsletter to keep members updated and informed of Branch developments, upcoming events and activities.
• Provide clerical support to the Branch Committee to include invitations to training courses for families, mailings, and any other correspondence as delegated
• Organise monthly Branch Committee meetings via MS Teams and attend Committee meetings as required.
• Attend Branch Connection Group meetings with colleagues from other Branches and members of the National DSI Team.
• Liaise with the National DSI Management Team members when required.
• Build strong communication and relationship with external organisations, community partners and key stakeholders.
• Update the management Information system.
• Ensure all receipts and payments are recorded correctly and submitted to Branch Treasurer and National Office monthly.
• Ensure all financial documentation is maintained and filed correctly
• Ensure all income and expenditure is recorded correctly on the appropriate support system.
• Ensure grant income recorded and expended appropriately
• Support Branch Treasurer with financial reporting and operations
• Liaise with Down Syndrome Ireland National Offices regarding financial queries/requests
• Ensure that effective safety procedures are in place to comply not only with the Health, Safety and Welfare at Work Act, Data Protection, GDPR and Confidentiality.
• Regular travel may be required to attend meetings and events, a full clean drivers licence and insurance is a requirement.
• Ad-hoc administration duties.

Qualifications And Experience

• At least two years administration experience in a comparable role.
• Strong IT Microsoft Office skills, including Microsoft Word, Excel and PowerPoint.
• Proficiency in Spreadsheets CRM, Data Analysis and scheduling tools and in project management software is beneficial.
• Experience of the needs of people who have a disability and their families
• Excellent organisational and timetabling abilities
• Strong attention to detail and numerical skills
• Excellent communication, research and interpersonal skills
• Excellent telephone manner, demonstrating empathy and helpfulness.
• Own vehicle is essential with a full clean drivers' licence

Hours & Location:

This is a part-time position working 10 hours per week.

Occasional weekend and evening work will be required to facilitate branch committee meetings and branch social events.

This role will be based on on-site working.

Hourly rate €18 / hour