Bellevue Spa Therapist

The Montenotte; Cork; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

World class employee facilities

Uniforms provided

HSF Health Plan group discount

Learning & development opportunities

Career guidance & coaching

Staff training programs

Discounts on food and spa services

Employee wellness programs

Mpeople community events

Job summary

The Montenotte in Cork, Ireland is seeking a talented Spa Therapist to join our luxury Bellevue Spa, full-time or part-time. You will work across our exclusive spa facilities, delivering treatments with Elite brands, while upskilling through in-house training and brand-led programs.

A strong emphasis on customer care and presentation is required. We offer opportunities to advance with training in Elemis and Elemental Herbology, welcoming both experienced and newly qualified therapists.

Qualifications

• Certificates in ITEC, CIBTAC, CIDESCO (CIDESCO not essential).
• Passionate about skincare and body care.
• Willingness to continuously learn and grow in spa industry.
• Manage individual treatment rooms ensuring cleanliness and stock control.

Responsibilities

• Assist Spa Manager/Head Therapist to maintain high standards of professionalism.
• Perform treatments to the highest standards and meet targets.
• Maintain cleanliness and hygiene of treatment areas at four-star level.
• Manage equipment, products, cleanliness, and stock in treatment rooms.
• Be punctual, adaptable and courteous to guests and staff.
• Achieve sales targets set by Spa Manager/Head Therapist.
• Follow training and product usage guidelines from manufacturers.

Skills

Skincare expertise

Time management

Attention to detail

Teamwork

Guest service

Education

ITEC/CIBTAC/CIDESCO certificates

Job description

In a former 18th Century residence of a Merchant Prince, The Montenotte has a rich heritage that has been preserved throughout the years and updated with a contemporary twist, decadent detailing, and a luxurious finish. Offering guests unrivalled views of the city and harbour, The Montenotte strives to continuously innovate to create memorable experiences for guests, to surprise and savour around every corner.

The Montenotte is a proud member of the prestigious Small Luxury Hotels of The World.

We are certified as a Quality Employer with Irish Hotel Federation and have been certified as an Excellent Employer with Great Place to Work for 3 consecutive years.

Our Values are Passion, Ambition, Integrity, and Courage as we journey towards our Vision of being the Leading, Independent, Urban Resort in Ireland.

Property summary:

• 107 stylish guestrooms and suites and 26 self-catering Residences.
• The Woodland Suite Experience - nestled within the beauty of the Irish landscape, high above Cork's port, these exclusive suites enhance a sense of exploration and experience, evoking harmony, and calm. Designed with nature at its very core, each environment will feature an inherent luxury, understated elegance, design sensibility and complete exclusivity, guests are able to choose from our River Suites and Woodland Suites.
• Landscaped Victorian sunken gardens and Woodlands that overlook the port of Cork and the city.
• Cameo Cinema - our own private in-house 50-seater cinema offering nightly movies complimentary for all guests.
• The Gallery Suite - a private meeting and banqueting suite for up to 60 guests
• Bellevue Spa - a luxurious award-winning spa with six treatment rooms, The Salt Room and offering a range of rejuvenating, holistic and relaxing treatments, with product ranges Elemis & Elemental Herbology.
• Motion Health Club - with a 20m indoor swimming pool, sauna, steam room, jacuzzi and state-of-the-art gym with fitness

We are looking for a talented and passionate Spa Therapist to join our team on a full-time and part-time basis, working up to 5 shifts a week. This is an exciting opportunity for experienced therapists to join our Luxury Bellevue Spa at The Montenotte. We would also welcome newly qualified therapists to our team as full training is provided. The Spa is open 7 days a week and is busiest over weekends, so flexibility is required. There are opportunities to upskill current qualifications with in-house training and opportunities to earn commission. Full training with elite spa brands such as Elemis & Elemental Herbology is provided.

KEY AREAS OF RESPONSIBILITIES:

• To assist the Spa Manager/Head Therapist in maintaining the highest standards of professionalism in all aspects of operations.
• To ensure all treatments are carried out to the highest standards and targets are met.
• To maintain the four-star level of cleanliness required.
• Day to day responsibility for equipment, products, cleanliness and hygiene of the treatment areas.
• To perform all treatments to the highest standards.
• Will perform as a professional with a friendly attitude and conduct all duties and responsibilities
• To be aware of all treatments offered and any promotions on offer at any given time.
• Responsible for achieving sales targets as set by the Spa Manager/Head Therapist.
• Must adhere to training as set down by the Spa Manager and Head Therapist (in-depth skin training provided)
• To maintain the stock at the correct level following set standards.
• To use the correct quantities of products as specified by the manufacturer and not exceed that amount.
• Responsible for keeping up the high standard of treatment and service.
• To maintain a high standard of appearance and personal hygiene as laid down by the Spa Manager/Head Therapist.
• To always be punctual and prepared in advance of treatments.
• To be adaptable and accountable for all actions.
• Courtesy to guests and other members of staff at all times.

The successful candidate must possess the following:

• Certificates in ITEC, CIBTAC, CIDESCO (although CIDESCO not essential)
• Passionate about skincare and body care
• A willingness to continuously learn and grow their knowledge to keep in line with the ever-evolving and exciting Spa industry
• Overall management of individual treatment rooms in reference to cleaning, restocking and general standards of organization, hygiene and cleanliness in the Spa
• To work alongside the Spa Manager and Head Therapist to ensure the highest standard of treatment and customer service is being offered at all times.
• Takes pride in their work
• Effective Time Management
• Great Attention to Detail
• Working as a team to deliver and wow clients with treatment, service, and attitude.

Our #MPeople are our business!

The Montenotte offers a variety on employee benefits, including:

• World class employee changing facilities and a stylish employee restaurant Croi.
• Bespoke Montenotte uniforms for all guest-facing employees.
• Group discount HSF Health Plan.
• Learning & development opportunities.
• Career guidance & coaching.
• Culinary apprenticeships.
• Trainee management development programmes.
• Internships & work placement opportunities.
• Graduate development programmes.
• Employee wellness programmes.
• Trained mental health first aiders & an employee assistance programme.
• A free meal in our employee restaurant Croi while on duty.
• Free use of the Motion Health Club with facilities including:
• Free weekly employee exercise class every Thursday morning.
• Access to personal training & fitness assessments.
• 25% discount off food in Panorama.
• 25% discount off spa treatments at Bellevue Spa.
• Access to the cycle to work scheme.
• Access to the travel pass scheme.
• Employee engagement and recognition programmes.
• Referral reward scheme.
• Opportunities to participate in sustainability and health & safety opportunities.
• #MPeople events.
• #MPeople sporting activities.
• #Mpeople community engagement with our local community & our charity partner, Pieta.