Barista (Full Time)

Londis DCU; Dublin; On-site; EUR 19,000 - 22,000; Full time

Benefits offered by this job

Flexitime

Job summary

Londis DCU is hiring a Barista to provide friendly, efficient service in our fresh food area. You will handle customer queries, assist with order preparation and ensure products are presented to the highest standards in line with department requirements.

Key duties include maintaining strict hygiene, following HACCP procedures, stocking, and working as part of a fast-paced team to deliver great customer experiences in a busy store environment.

Qualifications

• Previous experience in fresh food/deli would be beneficial.
• Knowledge in food safety, hygiene and HACCP would be beneficial.
• Customer driven with great communication and interpersonal skills.
• Hard-working and flexible, with the ability to work both as part of a team and on own initiative.
• Professional & polite manner is essential.
• Committed to continually improving department standards with an attention to detail.
• Committed to delivering great customer experiences in a busy environment.
• Enjoys working in a fast paced team environment and with a willingness to embrace new challenges.

Responsibilities

• Being punctual
• Maintaining strict personal and kitchen hygiene at all times
• Adhering to Head Chef's daily, weekly and monthly cleaning checklists as per HACCP protocol
• Keeping kitchen porter area and assigned kitchen areas clean and tidy at all times.
• Making sure the kitchen is left in pristine condition for the next working day
• Having the ability to multi-task and move at a fast pace to keep up with the workload
• Reporting any hygiene issues directly to Head Chef
• Have all necessary documents to work in Ireland if you are from outside the EU.
• To serve, communicate and interact with customers in a friendly and efficient manner providing the highest standard of customer care
• Assist customers with any queries regarding fresh food department products
• To deal with customer complaints in a professional and pleasant way and refer to the department manager / store management where appropriate
• To prepare and serve high quality fresh food products in line with department requirements
• Ensure merchandising and product presentation is of the highest standard at all times, adhering to department planograms as advised
• Prepare customer orders in a timely, cost-effective and efficient manner
• To be familiar with and implement fresh food offerings and promotions
• Ensure fresh food equipment, service and storage areas are maintained to the required level of hygiene and that cleaning is carried out as per the documented programme
• Practice careful stock handling so as to minimise product waste
• Adhere to the department portion control policy
• Assist with stock-taking as directed by your manager
• Monitor and record critical food safety information and maintain necessary HACCP documentation
• Comply with all current food safety regulations & control systems ensuring products are stored, cooked and served in accordance with the BWG Food Safety Manual
• Comply with allergen information requirements including labelling and display of prepack and loose products in the department
• Contribute towards the department achieving symbol group awards through the store standards programme
• Cooperate and provide information as requested by external auditors visiting the premises
• To work collaboratively with management and all store employees in achieving department & store objectives
• To take responsibility for your health & safety and that of your colleagues and customers, and to take action to reduce risks and hazards
• To undertake other additional duties as may be assigned by management
• To participate in and complete all necessary training for the role as identified by management

Skills

Customer service

Communication skills

Team player

Multi-tasking

Hygiene awareness

Attention to detail

Education

HACCP knowledge

Hospitality experience

Job description

Barista

Job Specification

MAIN PURPOSE OF POSITION:

Key responsibilities

• Being punctual
• Maintaining strict personal and kitchen hygiene at all times
• Adhering to Head Chef's daily, weekly and monthly cleaning checklists as per HACCP protocol
• Keeping kitchen porter area and assigned kitchen areas clean and tidy at all times.
• Making sure the kitchen is left in pristine condition for the next working day
• Having the ability to multi-task and move at a fast pace to keep up with the workload
• Reporting any hygiene issues directly to Head Chef
• Have all necessary documents to work in Ireland if you are from outside the EU.

CUSTOMER CARE

• To serve, communicate and interact with customers in a friendly and efficient manner providing the highest standard of customer care
• Assist customers with any queries regarding fresh food department products
• To deal with customer complaints in a professional and pleasant way and refer to the department manager / store management where appropriate

OPERATIONAL & STORE PRESENTATION

• To prepare and serve high quality fresh food products in line with department requirements
• Ensure merchandising and product presentation is of the highest standard at all times, adhering to department planograms as advised
• Prepare customer orders in a timely, cost-effective and efficient manner
• To be familiar with and implement fresh food offerings and promotions
• Ensure fresh food equipment, service and storage areas are maintained to the required level of hygiene and that cleaning is carried out as per the documented programme
• Practice careful stock handling so as to minimise product waste
• Adhere to the department portion control policy
• Assist with stock-taking as directed by your manager

FOOD SAFETY

• Monitor and record critical food safety information and maintain necessary HACCP documentation
• Comply with all current food safety regulations & control systems ensuring products are stored, cooked and served in accordance with the BWG Food Safety Manual
• Comply with allergen information requirements including labelling and display of prepack and loose products in the department
• Contribute towards the department achieving symbol group awards through the store standards programme
• Cooperate and provide information as requested by external auditors visiting the premises

GENERAL

• To work collaboratively with management and all store employees in achieving department & store objectives
• To take responsibility for your health & safety and that of your colleagues and customers, and to take action to reduce risks and hazards
• To undertake other additional duties as may be assigned by management
• To participate in and complete all necessary training for the role as identified by management

PERSON SPECIFICATION

The ideal candidate will possess the following attributes

• Previous experience in fresh food/deli department would be beneficial
• Knowledge in food safety, hygiene and HACCP would be beneficial
• Customer driven with great communication and interpersonal skills
• Hard-working and flexible, with the ability to work both as part of a team and on own initiative
• Professional & polite manner is essential
• Committed to continually improving department standards with an attention to detail
• Committed to delivering great customer experiences in a busy environment
• Enjoys working in a fast paced team environment and with a willingness to embrace new challenges

Job Type: Full-time

Pay: From €14.15 per hour

Benefits:

• Flexitime

Experience:

• HACCP: 1 year (preferred)
• Hospitality: 1 year (preferred)

Work Location: In person