Bar & Guest Service Specialist – F&B Expert

Fitzpatrick Castle Hotel; Ireland; Sur place; EUR 26 000 - 38 000; Plein temps

Résumé du poste

Fitzpatrick Castle Hotel in Ireland is seeking a Food & Beverage professional with a minimum of 1 year’s experience in a similar property. You will uphold the hotel’s high-calibre service by delivering outstanding guest experiences across Restaurants and Bars, adhering to 4* quality standards and safety guidelines.

Key duties include cash handling, stock control, staff collaboration, and ongoing training participation to maintain exceptional guest care and awareness of all menus, cocktails, and

Qualifications

• Minimum 1 year of experience in a similar property.

Responsabilités

• Offer the highest level of guest service in the Food & Beverage areas, ensuring standards are achieved at all times.
• Follow and adhere to all standards of performance within the Restaurants and Bars, ensuring all services are of the highest 4* quality.
• Comply with all cash procedures and report any errors/discrepancies to management.
• Control stock levels in bars, record waste and spillages, and report immediately to management.
• Ensure safe working practices in F&B areas and attend to spillages promptly.
• Deal with credit cards and cheques in accordance with hotel policy.
• Provide the highest level of guest care in line with the Company Guest Care Policy.
• Maintain in-depth knowledge of department products, menus, specials, cocktails and hotel facilities.
• Work as part of a team, be aware of colleagues and flexible to management requests.
• Promote sales within the department and across the hotel.
• Attend training sessions and appraisals as required, and participate in department meetings.
• Maintain all company policies, procedures, hygiene regulations, and comply with health, safety, licensing and employment laws.

Description du poste

Fitzpatrick Castle Hotel in Ireland is seeking a Food & Beverage professional with a minimum of 1 year’s experience in a similar property. You will uphold the hotel’s high-calibre service by delivering outstanding guest experiences across Restaurants and Bars, adhering to 4* quality standards and safety guidelines.

Key duties include cash handling, stock control, staff collaboration, and ongoing training participation to maintain exceptional guest care and awareness of all menus, cocktails, and