Banking Center Service & Sales Associate

First Merchants Brand; Street; On-site; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k

Health Savings and Flexible Spending

Vacation/Sick Time

Paid Holidays

Tuition Reimbursement

Additional Benefits

Job summary

First Merchants is seeking a customer-focused individual to join our banking center in Ireland. You will respond to customer requests for transactions, resolve inquiries with practical solutions, and promote bank products to meet client needs.

You will balance cash, handle daily transactions, ensure compliance, and support opening/closing the banking center while participating in meetings and coaching to drive performance and loyalty.

Qualifications

• High School Diploma or Equivalent.
• 3 months of sales, cash handling, or related experience.

Responsibilities

• Responding to customer requests for banking transactions.
• Answering customer inquiries and problems with solutions that meet the customer’s current needs.
• Continually building customer loyalty and customer advocates.
• Balance cash, daily transactions, vault and ATM.
• Understanding and ensuring compliance, regulations and reporting.
• Following information security policy and verification procedures to protect customer privacy.
• Assist with opening and/or closing banking center.
• Actively participate in a high performing sales environment by selling bank products, making customer referrals and other activities to support the goals.
• Knowing about all bank products.
• Participating in daily/weekly meetings and coaching sessions.

Skills

Sales experience

Cash handling

Customer service

Banking products knowledge

Education

High School Diploma or Equivalent

Job description

First Merchants is seeking a customer-focused individual to join our banking center in Ireland. You will respond to customer requests for transactions, resolve inquiries with practical solutions, and promote bank products to meet client needs.

You will balance cash, handle daily transactions, ensure compliance, and support opening/closing the banking center while participating in meetings and coaching to drive performance and loyalty.