ba&sh, Concession Manager, Full Time, Permanent

Brown Thomas Arnotts; Dublin; On-site; EUR 40,000 - 56,000; Full time

Job summary

Brown Thomas Arnotts in Dublin invites applications for a Store Manager to lead and develop a dynamic sales team. You will drive turnover, ensure exceptional service, and convey the ba&sh story across collections and silhouettes.

You will oversee POS administration, merchandising, and HR tasks, while maintaining the brand image and delivering a flawless customer experience.

Qualifications

• Warm and welcoming personality.
• Great presentation and social skills.
• Leadership and ability to teach.
• Proactiveness, tenacity and dynamism.
• Strong listening, observation and commercial skills.

Responsibilities

• Point of sale administration.
• Managing the team.
• Growing the turnover and improving the KPIs.
• The excellent service offered to our customers.
• Transmission of knowledge and skills to the team.
• Knowledge of our story, offer, silhouettes and collections.
• Supervision of all non-sales activities at the POS.
• Keeping the brand image bright.
• Leading by example in sales skills and customer loyalty.
• Upkeep of POS and merchandising.
• Driving dynamism to hit sales objectives.
• Administrative and HR tasks for the POS and the team.
• Organising the POS per ba&sh strategy and recommendations.
• Respecting ba&sh sales and management processes.

Skills

Leadership

Communication

Customer service

Sales skills

Job description

GET TO KNOW US

Contemporary and emblematic house of the affordable luxury sector; ba&sh has been offering a free, feminine and Parisian style through an authentic and international brand, since 2003.

GET TO KNOW US

Contemporary and emblematic house of the affordable luxury sector; ba&sh has been offering a free, feminine and Parisian style through an authentic and international brand, since 2003. ba&sh is firstly a friendship story. A friendship between two women, Barbara & Sharon, who associated their names to the creation of ba&sh, with one goal: creating their dream wardrobe. A wardrobe designed outside of the box by women, for women. You may already know ba&sh, and you are thrilled to be a part of our adventure! At ba&sh, we believe that diversity is a strength, and we are committed to cultivating it. Diversity in all its forms (gender, age, nationality, culture, religious beliefs, sexual orientation, ...) enriches exchanges and the working environment, thus favouring the development of the company & of each of the individuals who make it up. As an equal opportunity employer, we welcome and consider applications from all qualified and competent candidates. We are committed to continuing to move towards an ever more inclusive ba&sh, where every employee develops a strong sense of belonging.

KNOW THE ROLE

As Manager of a point of sale you will motivate, supervise and develop a dynamic sales team.

You Are a Brand Ambassador With Some Key Tasks

• Point of sale administration
• Managing the team
• Growing the turnover and improving the KPIs
• The excellent service offered to our customers
• The transmission of your knowledge and skills to the team
• Having an in-depth knowledge of our story and who we are, our offer, our silhouettes and our collections
• Supervision of all “non-sales” activities linked to the organisation and functioning of the point of sale
• Keeping the brand image bright

On a Daily Basis Your Role Will Include

• Leading by example in the use of sales skills such as the spontaneous hook, complementary and/or additional sales, customer loyalty, etc.
• Excellent upkeep of the point of sale and merchandising
• Driving a global dynamism in order to achieve sales objectives
• Administrative and HR tasks for the point of sale and the team
• Organising the point of sale according to ba&sh’ strategy and recommendations
• Respect of ba&sh’ sales and management processes

Know What We're Looking For

At ba&sh we believe in the power of a smile, having a passion for your job and being motivated by the desire to help our customers have a great purchasing experience.

• Warm and welcoming personality
• Great presentation and social skills
• Leading by example (soft and hard skills)
• Leadership
• A desire to teach and interpersonal skills
• Work ethic and organisation
• Proactiveness, tenacity and dynamism
• Strong listening, observation and commercial skills
• Genuine personality and operational excellence

Know How We Work

Experience is our business:

Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops:

We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators:

Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People:

We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably:

We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.