Hugo Boss Ladies, Brand Manager, Full Time, Permanent

Brown Thomas Arnotts; Dublin; On-site; EUR 85,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Contributory pension

Annual leave

Staff discount

Wellbeing days

Learning & development

Flexible working

Talent programs

Job summary

Brown Thomas Arnotts in Dublin is seeking a Brand Manager to represent Hugo Boss in our Womenswear Department, delivering a world-class luxury shopping experience and aligning brand identity with our values.

You will advise clients, nurture relationships, drive sales, and ensure the brand is showcased with excellence on the shop floor, bringing fashion expertise and a premium service mindset to every interaction.

Qualifications

• Experience delivering luxury-standard customer service.
• Proven ability to achieve or exceed sales goals.
• Excellent communication and professional presentation.
• Strong interest in fashion and luxury products.

Responsibilities

• Represent Hugo Boss within the Womenswear Department and drive sales.
• Act as trusted style and product advisor.
• Build long-term relationships with clients.
• Ensure brand is showcased with excellence on the shop floor.

Skills

Luxury retail

Brand & product knowledge

Clienteling/CRM

Sales driven

Team collaboration

Excellent presentation

Tools

CRM platforms

Job description

GET TO KNOW US

At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

KNOW THE ROLE

The BTA Brand Manager will represent Hugo Boss within our Womenswear Department at Arnotts, delivering a world-class customer experience that reflects both the brand identity and our company values. You will act as a trusted style and product advisor, building long-term relationships with clients, driving sales, and ensuring the brand is showcased with excellence on the shop floor.

The successful candidate will demonstrate passion for luxury service, deep product knowledge, and the ability to connect authentically with customers. You will contribute to the success of your department by combining service excellence with commercial results.

KNOW WHAT WE'RE LOOKING FOR

• Passionate about delivering a luxury-standard customer experience
• Proven ability to achieve or exceed sales goals
• Excellent communication and interpersonal skills, with a polished and professional presentation
• Strong interest in fashion/beauty/luxury products, with the ability to act as an expert advisor
• Highly organised, accurate, and able to manage multiple tasks effectively
• Flexible and solutions-focused in a fast-paced retail environment
• Empathetic, self-aware, and professional in all interactions
• Confident using CRM, stock locators, and clienteling platforms
• Team-oriented, supportive, and engaged in collective goals
• Proactive, responsible, and aligned with BTA’s values

KNOW WHAT'S IN IT FOR YOU

We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.

As a Brown Thomas Arnotts team member, you will benefit from:

• Competitive Salary
• Contributory Pension Scheme
• Competitive annual leave entitlement
• Team Member discount across the world’s most iconic brands
• Recognition Days for Volunteering & Wellbeing
• Wellbeing Initiatives
• Extensive Learning & Development Offerings
• Leading Talent Programmes
• Flexible Working Model
• Additional Benefits

KNOW HOW WE WORK

Experience is our business

Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops

We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators

Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People

We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably

We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.