Associate Representative - Inside Sales

Wesco; Dublin; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Commission eligible

Job summary

Wesco is hiring an Associate Representative - Inside Sales in the Dublin area. You will interact with existing customers primarily by phone and email to grow sales, up-sell, and add value to the buying experience.

You will collaborate with outside sales to meet overall goals and drive customer satisfaction. With guidance, you will qualify and develop opportunities from marketing, outside sales, and national accounts, prepare quotations, and follow up to secure orders.

Qualifications

• High School Degree or Equivalent required; Bachelor’s degree preferred.
• 0–2 years of sales experience and/or sales administration is preferred but candidates may still be developing their skills.
• Familiar with Microsoft Office and basic computer skills.

Responsibilities

• Obtain orders via email and phone, enter items, and coordinate with fulfillment; explain stock-outs and delivery dates.
• Increase orders by suggesting related items and referencing customer buying history.
• Own and develop opportunities passed from marketing, outside sales, and national accounts with guidance.
• Prepare, generate, and follow up on quotations to secure orders or understand loss reasons.
• Review open order reports and act on items at risk of missing delivery dates.
• Maintain backorder and expediting reports and notify customers accordingly.
• Report industry trends, pricing, and customer feedback to management.

Skills

Customer service

Phone sales

Multitasking

Teamwork

Clear communication

Education

High School Diploma

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Job Description

As an Associate Representative - Inside Sales, you willinteract with existing customers, primarily by phone and email, to increase sales of the Company's products and/or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will collaborate with outside sales to ensure goals are being met.

Job Description

As an Associate Representative - Inside Sales, you willinteract with existing customers, primarily by phone and email, to increase sales of the Company's products and/or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will collaborate with outside sales to ensure goals are being met.

Responsibilities

• Obtainordersthroughemailandtelephonecalls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increase orders by suggesting related items, explaining features, and checks customer’s buying history.
• With guidance, owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Review open customer order reports and act on open items, including those items that may be at risk in meeting customer’s promised delivery date.
• Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Report industry trends, competitive pricing and customer feedback to management.

Qualifications

• High School Degree or Equivalent required; Bachelor’s degree preferred.
• Preferred knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however still a productive professional contributor (0-2 years).
• Familiar with Microsoft Office, and ability to perform basic computer skills
• Ability to perform multiple tasks simultaneously
• Ability to work in a team environment
• Ability to communicate clearly, both verbally and in written form
• Attention to detail
• Ability to prospect and market concepts to existing and potentially new accounts
• Ability to act and solve routine or standard problems
• Ability to identify and define problems and possible solutions independently; chooses among existing solutions
• Ability to work independently with supervision
• Ability to travel up to 25%
• This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.**

About The Team

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.