Associate, Global Business Support | PGIM Ireland

Prudential Annuities Distributors (PAD); Letterkenny; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Annual Leave 23 days

Pension Scheme

Annual Bonus Programme

Life Assurance

Education Assistance

Equality & Inclusion commitment

Job summary

PGIM Ireland in Ireland is seeking an Investment Operations Associate to join our Operations team in Letterkenny, working onsite two days per week. You will support reconciliations, reporting and controls across investment processes, gaining exposure to financial markets and investment operations.

You will collaborate with colleagues across functions to resolve discrepancies, manage risk, and contribute to continuous improvements and automation initiatives, building a foundation for a long-term

Qualifications

• Degree in Finance, Accounting, Economics, Business, Mathematics, or related discipline.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and ability to work accurately under pressure.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• Proficiency in Microsoft Excel and other Microsoft Office applications.

Responsibilities

• Perform reconciliations across various data sources to ensure completeness and accuracy of records.
• Investigate, analyse, and resolve discrepancies in a timely manner.
• Support the preparation and review of operational and client reporting deliverables.
• Monitor daily operational activities and escalating issues where appropriate.
• Work closely with internal teams and external business partners to resolve exceptions and improve processes.
• Maintain a strong focus on risk management, controls, and data quality.
• Contribute to continuous improvement initiatives and help identify opportunities for automation and efficiency gains.
• Participate in project work and support the implementation of operational enhancements.

Skills

Finance degree

Analytical skills

Attention to detail

Communication skills

Multi-tasking

Excel

Independent work

Organisational skills

Financial markets knowledge

Education

Finance, Accounting, Economics, Business, Mathematics degree

Tools

Microsoft Excel

Job description

This role is based in Letterkenny onsite 2 days a week.

What You Will Do

Do you enjoy working in a fast-paced environment and want to build a career in a growing global financial services organisation? We are seeking an Investment Operations Associate to join our Operations team. In this role, you will work with colleagues across multiple functions and locations to support critical operational processes that underpin investment management activities. This position offers excellent exposure to financial markets, investment operations, and operational risk management while providing opportunities for professional development and career growth.

What You Can Expect

• Perform reconciliations across various data sources to ensure completeness and accuracy of records.
• Investigate, analyse, and resolve discrepancies in a timely manner.
• Support the preparation and review of operational and client reporting deliverables.
• Monitor daily operational activities and escalating issues where appropriate.
• Work closely with internal teams and external business partners to resolve exceptions and improve processes.
• Maintain a strong focus on risk management, controls, and data quality.
• Contribute to continuous improvement initiatives and help identify opportunities for automation and efficiency gains.
• Participate in project work and support the implementation of operational enhancements.

What You Will Bring

• Degree in Finance, Accounting, Economics, Business, Mathematics, or a related discipline.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and ability to work accurately under pressure.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Ability to work independently while also contributing effectively within a team environment.
• Strong organisational skills and a proactive approach to ownership and accountability.
• Understanding of financial markets and investment securities, including bonds, equities, and related products.

Preferred Experience

• Previous experience in financial services, investment operations, fund administration, custody, reconciliation, or a related operational role.
• Knowledge of investment products, financial markets, or operational workflows.
• Experience with data analysis, reporting, or process improvement initiatives.

Why Join Us

This role provides an excellent opportunity to gain broad exposure to investment operations within a global organisation. You will work alongside experienced professionals, develop valuable technical and analytical skills, and build a strong foundation for a long-term career in financial services.

What we offer you

• Health Insurance: PGIM Ireland partner with Laya and BUPA to provide health insurance schemes that cover eligible employees day to day medical and hospital expenses.
• Annual Leave of 23 days at full pay.
• Pension Scheme: Members of the scheme can contribute up to 8% of salary per annum and PGIM Ireland matches contributions up to 8% of salary. Members can also make voluntary contributions to the scheme.
• Annual Bonus Programme & Shop LK Vouchers: Along with an annual bonus employees are rewarded with Shop LK vouchers which are paid tax free.
• Life Assurance: fully paid by PGIM Ireland, employees are covered from their start date and beneficiaries are provided with a lump sum of four times an employee’s salary.
• Education Assistance: PGIM Ireland have an Education Assistance Programme that reimburses eligible employees for furthering their education.
• PGIM Ireland is proud to be an equal opportunity employer and is committed to equal employment opportunity regardless of applicants’ gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the traveler community.
• PGIM Ireland's aim is to hire the best people for the open roles and all appointments will be made on merit.
• Any offer of employment made by PGIM Ireland will be contingent on receiving satisfactory references.
• Applicants should be aware that background checks will be carried out on all candidates offered a position within PGIM Ireland.

Prudential Financial, Inc. (NYSE: PRU), a global financial services leader and premier active global investment manager with approximately $1.4 trillion in assets under management as of Dec. 31, 2023, has operations in the United States, Asia, Europe, and Latin America. Prudential's diverse and talented employees help make lives better and create financial opportunity for more people by expanding access to investing, insurance, and retirement security. Prudential's iconic Rock symbol has stood for strength, stability, expertise and innovation for 150 years. For more information please visit news.prudential.com. Our Commitment to an Inclusive Workplace Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don't just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential. PGIM, the global asset management business of Prudential Financial, Inc. (NYSE: PRU), is a global investment manager with US $1.3 trillion in assets under management as of Dec. 31, 2023. With offices in 18 countries, PGIM's businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate, and alternatives. For more information about PGIM, visit pgim.com. Prudential Financial, Inc. (PFI) of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom, or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom. For more information please visit news.prudential.com. PGIM Inc. (PGIM) is the principal asset management business of Prudential Financial, Inc. (PFI), a company incorporated and with its principal place of business in the United States. PFI of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom. Our Commitment to an Inclusive Workplace Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don't just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.