Associate, Business Systems Analyst | PGIM Ireland

Prudential Annuities Distributors (PAD); Letterkenny; On-site; EUR 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Pension Scheme

Annual Leave 23 days

Annual Bonus Program & Shop vouchers

Life Assurance

Education Assistance

Job summary

PGIM Ireland is seeking a data and financial analysis focused analyst in Letterkenny. The role supports investment accounting systems, SDLC collaboration, and cross‑functional teams.

You will work on transforming data flows, improving business processes, and delivering robust specifications and test artifacts. Ideal candidates have 1–2 years in financial services, a MIS/BAIT degree, and strong analytical, organizational, and communication skills.

Qualifications

• 1-2 years of banking/financial services experience in fund administration, accounting, tax or operations.
• Bachelor’s degree in MIS/BAIT.
• Fields of study include business, accounting, finance or economics.
• Strong analytical and problem solving skills.
• Strong project management, organization and communication skills.

Responsibilities

• Resolve customer service requests related to system functionality.
• Gather, analyze, and document business and systems requirements to improve performance.
• Review user and Operations requests and conduct data-gathering interviews.
• Write business specifications, redesign applications/processes, create mockups, and analyze user data.
• Collaborate with clients and developers through the SDLC.
• Create test plans to validate system functionality.
• Design and implement tests for system changes.
• Develop test case matrices and execute tests.
• Interact with product owners, analysts, developers and testers.
• Use Jira, Excel, SQL, Visio, Python, PowerBI/Tableau, Cognos or similar.

Skills

Analytical skills

Communication skills

Project management

Data analysis

SQL

Education

Bachelors in MIS/BAIT

Tools

Jira

Excel

SQL

Visio

Job description

This role is basd in Letterkenny and will be 2 days on site a week.

A GLOBAL LEADING ASSET MANAGER WITH A DIVERSE & INCLUSIVE CULTURE

As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world’s leading global asset managers! If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today.

What you will do

Are you looking for a career that helps you apply your love of data, financial analysis, investments and technology to inform business and system strategy and work with diverse teams on challenging projects? Are you passionate about being a part of an Investment Accounting Business Analysis group that is focused on developing technical and professional skills while collaborating alongside internal business clients and technologists in the asset management and financial management community? If you are results driven, have a real passion for working with financial data, and are deeply analytical, technically adept and highly innovative, then our Prudential Global Services Business Analysis team is the place for you! We provide the technology support that contributes to PGIM being a world-class investment manager through an integrated technology and data strategy. Our group supports PGIM Investment Accounting Systems through all aspects of the software development life cycle. We work closely with our internal contacts to meet their needs with an increased focus on transformation, automation and improved data/workflow. We look for innovative solutions and continue to add new technology to the mix. Team members work on a variety of projects and support many different systems, applications, programs and processes.

What you can expect

• Resolving customer service requests relate to system functionality and answering user questions.
• Identifying solutions to complex business problems by gathering, analyzing, and documenting business and systems requirements to enhance operational performance.
• Reviewing user and/or Operations requests and conducts data-gathering interviews.
• Writing business specifications/requirements/rules, redesigning applications\processes, creating mockups, and analyzing user data.
• Partnering closely with clients and developers to work through the phases of systems development lifecycle (SDLC).
• Creating test plans to validate that system functionality satisfies associated business requirements.
• Designing and implementing test for systems changes.
• Developing test cases matrices, creating actual test cases, executing the test, reviewing of actual vs. expected results, communicating and resolving issues and documenting results.
• Interacting with product owners/clients, other business analysts, software developers and testers in the group.
• Utilizing various technologies which may include (but are not limited to) Jira, Excel, SQL, Visio, Python, Sellenium, Oracle, SQL Server, PowerBI/Tableau, Cognos, Xceptor.

What you will bring

• 1 -2 years experience in the banking and financial services industry, fund administration, accounting, tax or operations experience in financial services.
• Bachelor’s degree within Management Information Systems (MIS), Business Analytics and Information Technology (BAIT).
• Business, Accounting, Computer Science, Finance, Economics
• Strong analytical and problem solving skills.
• Strong project management, organization and communication skills.

What will set you apart?

• Experience with SQL and related tools (e.g., Microsoft Query, Rapid SQL, DBeaver, etc.) preferred.
• Knowledge of the Software Development Life-Cycle preferred and Agile methodology a plus.
• Experience with Cognos or other reporting platforms is a plus.
• Experience with business analysis, requirements, software testing or proficiency tools (e.g., automated testing tools, compare tools, robotics, data visualization, Python) a plus.

PGIM welcomes all applicants, even if you don't meet every requirement.

What we offer you

• Health Insurance: PGIM Ireland partner with Laya and BUPA to provide health insurance schemes that cover eligible employees day to day medical and hospital expenses.
• Annual Leave of 23 days at full pay.
• Pension Scheme: Members of the scheme can contribute up to 8% of salary per annum and PGIM Ireland matches contributions up to 8% of salary. Members can also make voluntary contributions to the scheme.
• Annual Bonus Programme & Shop LK Vouchers / CleverCards: Along with an annual bonus employees are rewarded with Shop LK Vouchers/ CleverCards which are paid tax free.
• Life Assurance: fully paid by PGIM Ireland, employees are covered from their start date and beneficiaries are provided with a lump sum of four times an employee’s salary.
• Education Assistance: PGIM Ireland have an Education Assistance Programme that reimburses eligible employees for furthering their education.

About PGIM – Global Asset Management

PGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a leading global investment manager with nearly US$1.34 trillion in assets under management as of March 31st, 2024. With offices in 18 countries, PGIM’s businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate and alternatives. With a history dating back 148 years, and experience through more than 30 market cycles, PGIM takes a long-term view, not only in our investment philosophy, but also in how we develop our talent. We want to see our employees excel from their first day with the firm and throughout their tenure with PGIM. We will inspire you, support you, and help you reach your greatest personal and professional aspirations. If PGIM sounds like the place for you, join us. For more information about PGIM, visit PGIM.com. Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

PGIM, the global asset management business of Prudential Financial, Inc. (NYSE: PRU), is a global investment manager with US $1.3 trillion in assets under management as of Dec. 31, 2023. With offices in 18 countries, PGIM’s businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate, and alternatives.

PGIM Inc. (PGIM) is the principal asset management business of Prudential Financial, Inc. (PFI), a company incorporated and with its principal place of business in the United States. PFI of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom.

Our Commitment to Diversity, Equity, and Inclusion

PGIM has a long-held commitment to advancing diversity, equity and inclusion, rooted in the belief that this is a prerequisite for PGIM's success and sustainability. We work to attract, retain, develop and promote talent at all levels and aim to have a workforce that reflects the communities where we work, live and invest. We are intentional about creating a workplace where everyone has a voice and is welcomed, valued, respected and understood. From the moment people join PGIM, we pledge to help them unlock their full potential. Together, we are shaping a future where talent knows no boundaries.

PGIM Ireland is proud to be an equal opportunity employer and is committed to equal employment opportunity regardless of applicants’ gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the traveler community.

PGIM Ireland's aim is to hire the best people for the open roles and all appointments will be made on merit. Any offer of employment made by PGIM Ireland will be contingent on receiving satisfactory references. Applicants should be aware that background checks will be carried out on all candidates offered a position within PGIM Ireland.

Our Commitment to an Inclusive Workplace

Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference - we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.