Business Analyst - Technology Governance

Prudential Annuities Distributors (PAD); Carnamogagh Lower; Hybrid; EUR 90,000 - 135,000; Full time

Benefits offered by this job

Health Insurance: PGIM Ireland partner

Annual Leave 23 days

Pension Scheme with 8% matching

Annual Bonus Programme & Shop LK Vou h

Life Assurance

Education Assistance

Job summary

PGIM Ireland is seeking an Asset Management & CMDB Governance Lead to define and operate governance frameworks for technology asset management and CMDB. This role reports to the Director, Technology Asset Management & Governance and focuses on embedding controls into processes and ensuring data quality.

You will develop metrics, scorecards, and audit-ready documentation, monitor risk and compliance, and drive continuous improvement across governance practices and related ITSM processes.

Qualifications

• Experience in Technology Lifecycle Management or related enterprise functions.
• Strong understanding of data quality, controls, risk, and compliance practices.
• Experience with enterprise platforms, CMDB repositories, or asset data sources.
• Strong analytical skills with the ability to turn data into action.
• Strong communication skills with the ability to simplify issues and influence across teams.
• Ability to work independently, manage priorities, and drive accountability.

Responsibilities

• Own and operate governance frameworks for Technology Asset Management and CMDB.
• Define standards, controls, and governance expectations and embed them into operating processes.
• Monitor controls that support risk, compliance, and internal governance requirements.
• Establish metrics, scorecards, and reporting to monitor asset and CMDB health.
• Identify data quality, control, and governance risks and drive remediation.
• Ensure alignment across related lifecycle, architecture, and ITSM processes.
• Provide audit-ready documentation and evidence for internal and external reviews.
• Develop reporting on asset and CMDB health, risk exposure, compliance posture, and required actions.
• Drive continuous improvement across governance practices, controls, and operating routines.

Skills

Governance frameworks

Data quality

CMDB management

Stakeholder communication

Analytics

Independent working

Education

Bachelor's degree in a relevant field

ITIL certification

Tools

ServiceNow

CMDB tools

Job description

Location

Letterkenny (Hybrid 2-3 days onsite p/week)

What you can Expect

Do you bring discipline, control, and governance to complex technology data environments? Do you believe accurate asset and CMDB data are critical to risk transparency, regulatory confidence, and operational resilience? Prudential is strengthening its enterprise governance capabilities to ensure technology asset and configuration data is trusted, controlled, and actionable across the technology lifecycle. Reporting to the Director, Technology Asset Management & Governance, the Asset Management & CMDB Governance Lead will define and operate governance frameworks, embed controls into processes, monitor enterprise data quality, and provide insight that supports compliance, risk reduction, and better technology decision-making. If you have a passion for governance, data quality, control design, and turning complex data into actionable insight, this is the role for you.

Who you are

• A governance-focused problem solver who brings structure and clarity to complex data environments.
• A data-driven thinker who turns risks and gaps into action.
• A trusted partner who builds alignment and accountability.
• A clear communicator who simplifies governance and data quality issues.
• A continuous improvement champion who strengthens standards and controls.

What you will Do

• Own and operate governance frameworks for Technology Asset Management and CMDB.
• Define standards, controls, and governance expectations and embed them into operating processes.
• Monitor controls that support risk, compliance, and internal governance requirements.
• Establish metrics, scorecards, and reporting to monitor asset and CMDB health.
• Identify data quality, control, and governance risks and drive remediation.
• Ensure alignment across related lifecycle, architecture, and ITSM processes.
• Provide audit-ready documentation and evidence for internal and external reviews.
• Develop reporting on asset and CMDB health, risk exposure, compliance posture, and required actions.
• Drive continuous improvement across governance practices, controls, and operating routines.

What you will Bring

• Experience in Technology Lifecyle Management or related enterprise functions.
• Strong understanding of data quality, controls, risk, and compliance practices.
• Experience working with enterprise platforms, CMDB repositories, or asset data sources.
• Strong analytical skills with the ability to turn data into action.
• Strong communication skills with the ability to simplify issues and influence across teams.
• Ability to work independently, manage priorities, and drive accountability.

What Will Set You Apart

• Experience with ServiceNow.
• ITIL, IAITAM, or related certification.
• Experience with audit, risk, compliance, or governance reporting.
• Financial services or large enterprise technology governance experience.

What We Offer You:

• Health Insurance: PGIM Ireland partner with Laya and BUPA to provide health insurance schemes that cover eligible employees day to day medical and hospital expenses.
• Annual Leave of 23 days at full pay.
• Pension Scheme: Members of the scheme can contribute up to 8% of salary per annum and PGIM Ireland matches contributions up to 8% of salary. Members can also make voluntary contributions to the scheme.
• Annual Bonus Programme & Shop LK Vouchers / CleverCards (subject to eligibility): Along with an annual bonus employees are rewarded with Shop LK Vouchers/ CleverCards which are paid tax free.
• Life Assurance: fully paid by PGIM Ireland, employees are covered from their start date and beneficiaries are provided with a lump sum of four times an employee’s salary.
• Education Assistance: PGIM Ireland have an Education Assistance Programme that reimburses eligible employees for furthering their education.

- PGIM Ireland is proud to be an equal opportunity employer and is committed to equal employment opportunity regardless of applicants’ gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the traveler community.

PGIM Ireland's aim is to hire the best people for the open roles and all appointments will be made on merit.

Any offer of employment made by PGIM Ireland will be contingent on receiving satisfactory references.

Applicants should be aware that background checks will be carried out on all candidates offered a position within PGIM Ireland.

PGIM, the global asset management business of Prudential Financial, Inc. (NYSE: PRU), is a global investment manager with US $1.3 trillion in assets under management as of Dec. 31, 2023. With offices in 18 countries, PGIM’s businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate, and alternatives.

Prudential Financial, Inc. (PFI) of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom, or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom. For more information please visit news.prudential.com.

PGIM Inc. (PGIM) is the principal asset management business of Prudential Financial, Inc. (PFI), a company incorporated and with its principal place of business in the United States. PFI of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom.

Our Commitment to an Inclusive Workplace

Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work.

At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.