Assistant Store Manager – Rituals

Fairgreen; Ireland; On-site; EUR 30,000 - 40,000; Full time

Job summary

A premier shopping destination in Carlow is seeking an enthusiastic Assistant Store Manager for a new store opening. You will play a vital role in providing outstanding customer service and leading a team. Responsibilities include supporting the Store Manager, managing stock, and creating a positive store culture. Ideal candidates have a background in retail management, excellent leadership skills, and the ability to engage with customers effectively. This position offers an exciting opportunity to grow within a dynamic environment.

Qualifications

• Experience in retail management or a customer-focused role.
• Strong leadership skills to motivate and manage a team.
• Knowledge of stock and inventory management.
• Excellent customer service skills.

Responsibilities

• Assist the Store Manager in leading the team.
• Deliver exceptional customer service.
• Manage stock and inventory efficiently.
• Coach team members to achieve their potential.

Job description

Rituals to Open at Fairgreen Shopping Centre, Carlow. Premium lifestyle brand Rituals is set to open a new store at Fairgreen Shopping Centre, bringing its renowned range of luxury body care, home fragrances, and wellbeing products to Carlow.

Ahead of the opening, Rituals has begun recruiting for key positions as it builds its new Carlow team.

Role: Assistant Store Manager – Carlow (40 hours)

Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second‑in‑command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day‑to‑day business activities!

This role is based in an outlet environment, where we’re looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast‑paced, high‑footfall setting. A strong focus on delivering exceptional customer service is essential.