Sales Advisor - Kilkenny (12 hours)

Rituals; Kilkenny; On-site; EUR 26,000 - 34,000; Full time

Job summary

Rituals Advisor role in Kilkenny store invites you to engage directly with customers, listen to their needs, and advise on perfect product matches to create memorable experiences. As part of the store team, you work closely with the Store Manager to reach personal and store goals.

You will greet customers daily, ensure best-in-class service, follow store procedures and maintain a tidy, well-merchandised environment. This role requires full flexibility and a positive, humorous attitude.

Qualifications

• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-player’s work ethic.
• Decision making and problem-solving skills.
• Good attention to detail, organised and structured.

Responsibilities

• Interact with customers daily to provide best-in-class experience.
• Follow store operating and safety procedures and keep the store clean.
• Work with Store Manager and Assistant Store Manager to reach goals.
• Show enthusiasm for Rituals and share product excitement with customers.

Skills

Customer service

Team player

Decision making

Problem solving

Attention to detail

Organised

Job description

As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.

By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.

This role requires full flexibility.

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.

On top of that, you have:

• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-player’s work ethic.
• Decision making and problem-solving skills.
• Good attention to detail, organised and structured.

All your information will be kept confidential according to EEO guidelines.