Assistant Store Manager

Hollybank Trustees Ltd; Wexford; On-site; EUR 31,000 - 38,000; Full time

Benefits offered by this job

Quarterly bonuses based on KPI

Pension scheme

Paid maternity and paternity leave

HSF cash health fund

Storewide discounts

Job summary

Petmania is recruiting a Retail Store Assistant Manager for our Wexford Store. This role supports the Store Manager and leads the team on the sales floor to ensure strong performance and excellent customer service.

You should have at least one year of supervisory retail experience, be passionate about delivering great customer service, and be eager to learn about grooming services. This is a full-time, on-site role with weekend work expected.

Qualifications

• At least 1 year of managerial experience in a retail/sales environment.
• Passionate about delivering exceptional customer service and team leadership.
• Willing to learn grooming/studio operations and be a hands-on leader.

Responsibilities

• Sales on the shop floor to meet targets.
• Ensure customer service standards are met in-store.
• Assist in recruitment and performance management with the Store Manager.
• Drive bookings and outcomes for the Grooming Studio.
• Oversee stock management including receiving, ordering and replenishment.
• Oversee livestock care and welfare in-store.
• Support in running in-store events and promotions.

Job description

Location: On site / Clonard Little, Wexford, Co. Wexford, Y35 RF89, Ireland
job type: Permanent / Full-time
Sector and subsector: Retail | Pet Services
AnnualFixed salary:€ 34500.00
Salary details: Plus bonuses

We are now recruiting for an Retail Store Assistant Manager for our Wexford Store

The Petmania Store Assistant Manager is key to the smooth and successful running of a Petmania store. Working closely with the Store Manager you will learn all the skills required to become a store Manager in the future whilst being an essential part of the performance of your store. To qualify you should have at least one years experience in a Managerial role in a retail/sales setting and be passionate about encouraging people to deliver their best. You need to be curious about learning new ways of managing areas of our business that you might not be familiar with, such as our Grooming Studio, and ready to be a hands on leader on the sales floor. This is a full time role and as it's retail we trade weekends so you will be expected to be here at least one weekend day per week. Some (but definitely not all) of the key responsibilities include;

• Sales (we are retailers after all!)
• Ensuring the Customer Service expectation in the store is delivered
• Liaising with the Store Manager in recruitment and performance management processes
• Assisting in delivering the targeted performance of the Grooming Studio to maximize bookings and repeat business
• Stock management to include stock takes, ordering, replenishment processing
• Overseeing the care and comfort of our livestock
• Ensuring the success of various instore events that we run such as Operation Transpawmation and Puppy of the Year.

While at least retail supervisory experience is essential in this role, we will happily teach you all you need to know about pet and product side of the business. You will also attend regular meetings with your fellow managers where we will update you as to what is new to the business.

In return we offer

• Quarterly bonuses based on K.P.I. delivery
• Contributory Pension Scheme
• Paid Maternity and Paternity Leave
• Access to HSF cash health fund
• Store wide discounts plus discounts in our sister companies Meubles and The Wine Center

INDHP