Assistant Spa Manager: Lead Team, Grow Spa Revenue

The iNUA Hotel Collection; Limerick; On-site; EUR 42,000 - 56,000; Full time

Benefits offered by this job

Leadership development

Staff rates across iNUA hotels

Coaching & mentoring

Career progression

Job summary

Radisson Blu Hotel & Spa, Limerick is seeking a commercially focused, people-oriented Assistant Spa Manager to lead our Spa and Leisure operation alongside the Spa & Leisure Manager. This hands-on leadership role emphasises revenue growth, guest experience and team development.

You will drive treatment and retail revenue, manage rosters and budgets, and collaborate with Sales, Marketing and Front Office to enhance the guest journey across spa facilities and memberships.

Qualifications

• Strong commercial awareness with ability to drive revenue.
• Experience leading spa teams and managing budgets.
• Excellent people-management and relationship-building skills.
• Ability to balance guest satisfaction with commercial targets.

Responsibilities

• Support the Spa & Leisure Manager with the day-to-day management of the department.
• Help drive revenue across spa treatments, packages, memberships and retail products.
• Monitor bookings, occupancy, sales performance and commercial targets.
• Identify opportunities to improve treatment-room utilisation and maximise revenue.
• Support the development and delivery of promotions, seasonal packages and commercial initiatives.
• Build strong relationships with hotel guests, spa members, corporate clients, suppliers and external partners.
• Lead, motivate and support the Spa and Leisure team to achieve service and commercial objectives.
• Assist with recruitment, induction, training, performance management and colleague development.
• Prepare team rosters that reflect business levels and operational requirements.
• Maintain a visible management presence and support colleagues during busy periods.
• Ensure every guest receives a warm, personalised and professional experience.
• Respond to guest and member feedback, resolving concerns promptly and effectively.
• Support stock control, purchasing, retail displays and inventory management.
• Monitor departmental costs and contribute to budget and performance reporting.
• Ensure treatment rooms, leisure facilities and public areas are maintained to the required standard.
• Maintain compliance with hygiene, health and safety and operational procedures.
• Deputise for the Spa & Leisure Manager when required.
• Work collaboratively with Sales, Marketing, Front Office and other hotel departments to promote the spa and strengthen the overall guest experience.

Skills

Commercial mindset

People management

Relationship building

Guest service

Leadership

Communication

Problem solving

Detail oriented

Job description

Radisson Blu Hotel & Spa, Limerick is seeking a commercially focused, people-oriented Assistant Spa Manager to lead our Spa and Leisure operation alongside the Spa & Leisure Manager. This hands-on leadership role emphasises revenue growth, guest experience and team development.

You will drive treatment and retail revenue, manage rosters and budgets, and collaborate with Sales, Marketing and Front Office to enhance the guest journey across spa facilities and memberships.