Assistant Practice Manager at Kilmacud Medical Centre

Kilmacud Medical Centre; Dún Laoghaire-Rathdown; On-site; EUR 34,000 - 41,000; Full time

Benefits offered by this job

Bike to work scheme

Employee assistance program

Sick pay

Job summary

Kilmacud Medical Centre is seeking an Assistant Practice Manager to lead the administrative side of a multi-site GP practice in Tallaght, with on-site work required.

The role involves supporting the Practice Manager, optimizing operations, and delivering programme initiatives. Previous GP practice experience and strong leadership are essential for success in this fast-paced environment.

Qualifications

• Experience in GP practice management or primary care administration.
• Proven leadership and team coaching skills.
• Ability to enhance patient pathways and frontline operations.

Responsibilities

• Oversee daily practice operations including reception and scheduling.
• Improve patient access and care pathways across multiple sites.
• Lead, coach, and develop the administrative team and rosters.
• Support prevention and chronic disease programmes and governance standards.
• Ensure efficient billing, record management, and quality improvement.

Skills

Practice management

Team leadership

Patient flow

Programme delivery

Governance & quality

Job description

Assistant Practice Manager at Kilmacud Medical Centre in Tallaght, D, IE

This Full time on site position offers great opportunities for career growth.

Atlantic Healthcare Alliance is reshaping primary care in Ireland - building a network of community-based GP practices focused on prevention, early detection, and chronic disease management. We are seeking an Assistant Practice Manager to help lead a multi site GP practice located in Old Bawn and Walkinstown.

The Opportunity

This is not purely a practice administration role. As Assistant Practice Manager, you will help with the operational performance of the GP practice - removing friction for clinical teams, driving programme delivery, and building a culture of excellence across every patient touchpoint.

You will work closely with the Practice Manager, administration team, GPs, nurses, and the Regional/Area Team to ensure the practice is organised, responsive, and positioned to grow. The role will require some reception cover along with some management duties delegated to you by the Practice Manager. As the Practice is multi site, you will be based in and take ownership of the Old Bawn site.

Core Mandate

Assist the Practice Manager in the following duties:

Operational Excellence

• Day-to-day practice operations including manning the desk and phone as required.


• Streamline scheduling & patient flow


• Remove burden from clinical teams


• Ensure professional, responsive workflows

Programme Delivery

• Drive patient enrolment in chronic disease programmes


• Maintain robust recall & follow-up systems


• Close gaps in access and uptake


• Support continuity of care

Clinical Enablement

• Support early identification of metabolic & chronic disease


• Enable specialist-interest clinic delivery


• Sustain governance & compliance standards


• Champion patient experience quality

Key Responsibilities

Practice Operations

Ensure smooth daily running including administration, appointment systems, capacity utilisation, site organisation, and real-time issue resolution.

Patient Access & Care Pathways

Break down barriers to timely care. Support coordination within the practice and across community-based services for holistic patient journeys.

Team Leadership

Lead, coach, and develop the administrative team. Manage rotas, performance, and training. Build a culture of professionalism, accountability, and excellent service.

Prevention & Chronic Disease

Ensure effective enrolment, recall, tracking, and follow-up systems for prevention and chronic disease management with strong population-based care support.

Governance, Finance & Quality

Maintain strong standards in compliance, record management, billing, claiming, cost discipline, and continuous quality improvement across all practice activities.

What Success Looks Like

• Patient Access: Patients experience timely, organised access to appropriate community-based care.


• Programme Execution: Prevention and chronic disease cohorts are accurately enrolled, recalled, and followed up.


• Clinical Support: Clinical staff are freed from avoidable administrative burden and can focus on patient care.


• Team Performance: Administrative teams are well led, accountable, and aligned to a high-service culture.


• Finance: Exceed average GP Practice financial norms through well controlled costs, accurate billing and maximisation of allowable grant & STC claiming.

Candidate Profile

• Strong GP Practice experience with sound judgement, decisive problem-solving, and a track record of follow-through


• Able to lead teams with clarity, warmth, and high standards in a fast-moving environment


• Commercially aware and numerate, with a solid grasp of workflow, utilisation, and cost discipline


• Excellent communicator who can build trust with GPs, nurses, administrators, and patients


• Comfortable navigating a modern, evolving healthcare environment with ambition and pace

Why Join Atlantic

• Be part of building a new model of community-based general practice with national ambition and reach.


• Broader scope and stronger backing than a conventional standalone practice post, with real resources behind you.


• A visible career pathway in a scaling network.


• Meaningful contribution to prevention, earlier diagnosis, and better chronic disease management for your community.


• Active support for professional development, upskilling, and further study as part of your long‑term career at Atlantic.


• A team and culture that genuinely values operational excellence and the people who deliver it.

Pay

€25.00 per hour

Benefits

• Bike to work scheme


• Employee assistance program


• Sick pay

Experience

Supervisory/Management: 1 year (preferred)

GP Practice: 2 years (required)

Work Authorisation

Ireland (required)

Work Location

In person