Assistant Manager - LER Team (Ireland)

IP House; Ireland; On-site; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Flexible work environment

Comprehensive benefits package

Job summary

IP House seeks an Assistant Manager to lead a team, coordinate client-facing activities, and ensure program success. You will supervise staff, provide coaching, and implement training to maintain quality and performance standards across projects.

The role requires strong communication, organizational skills, and the ability to manage diverse teams while maintaining confidentiality and professional conduct. Join a global team focused on enforcement and IP protection.

Qualifications

• Demonstrated leadership with progression beyond Level I, Level II, and Level III.
• 1-2 years of people management including coaching and performance development.
• Excellent verbal and written communication, attention to detail, and analytical decision-making.
• Ability to organize, plan, prioritize, and manage time across multiple staff.
• Proficiency with Microsoft Office and client tools/applications.
• CTIPS Certification is preferred.

Responsibilities

• Supervise team members to ensure quality, deadlines, and procedures are followed.
• Train staff and schedule all training activities.
• Provide guidance in handling complex problems and coaching staff.
• Discuss performance issues with employees with management support.
• Interpret and communicate work procedures and policies to staff.
• Monitor workload levels to ensure appropriate staffing.
• Mentor and develop staff to maximize potential and performance.
• Communicate with colleagues, supervisors and clients professionally.

Skills

Leadership

People management

Communication

Mentoring

Multi-tasking

Time management

Analytical skills

Negotiation

Microsoft Office

Education

CTIPS Certification

Job description

About IP House

At IP House, we empower brands, legal professionals, and rights holders to manage and protect intellectual property - both online and offline - on a truly global scale. Through cutting-edge technology and deep cross-border expertise, we deliver scalable, end-to-end solutions for IP portfolio management, enforcement, and content and brand protection.

About IP House

At IP House, we empower brands, legal professionals, and rights holders to manage and protect intellectual property - both online and offline - on a truly global scale. Through cutting-edge technology and deep cross-border expertise, we deliver scalable, end-to-end solutions for IP portfolio management, enforcement, and content and brand protection.

With over 700 experts operating across five continents, we are trusted by some of the world’s most recognized brands to combat counterfeiting, piracy, and IP infringement at scale. From digital platforms to physical marketplaces, we help clients safeguard what matters most - everywhere it matters.

Overview Of The Role

Assistant Managers (AM) directly monitor, supervise and coordinate activities of the assigned team. Assistant Managers act as a liaison between clients, team staff, and management to ensure program success and client satisfaction. Assistant Managers report to the Department Manager and have supervisory responsibilities.

Essential Duties And Responsibilities

• Supervise the work of team members to ensure adherence to quality standards, deadlines and established procedures, correcting errors or problem
• Train or instruct employees in job duties or company policies and arrange/schedule all training to be provided
• Provide employees with guidance in handling difficult or complex problems
• Discuss job performance problems with employees to identify causes and issues in conjunction with management to resolve problems
• Interpret and communicate work procedures and company policies to staff members
• Review and monitor workload levels to ensure adequate and appropriate staffing levels
• Make recommendations to management concerning issues such as staffing decisions or procedural changesTrain new staff members, monitor staff performance, assist with annual performance reviews, mentor and develop staff members to maximize potential
• Communicate with colleagues, supervisors and clients in an articulate and professional manner

What You’ll Bring

• Demonstrates leadership experience through progressive responsibility on the LER Ireland team, including past promotions within the team. Candidates must have progressed beyond Level I and achieved Level III.
• Has 1-2 years of people management experience, including responsibility for performance management, coaching, and team development
• Excellent verbal and written communication skills, attention to detail, pattern recognition and application of analytical criteria to arrive at correct decisions
• Ability to manage staff of varying backgrounds and effectively schedule, mentor, coach and train employees
• Proficiency in multi-tasking with the ability to adapt to dynamic situations in order to rapidly apply process changes
• Proficiency in organizing, planning, prioritizing, analyzing, assessment, problem-solving and time management
• Demonstrates good judgment, exercises discretion, and maintains confidentiality
• Demonstrates proficiency in negotiation, conflict management, and supervisory skills
• Proficiency in Microsoft Office and client tools/applications
• CTIPS Certification preferred

Why IP House

IP House is redefining how the world combats illicit trade and intellectual property theft - delivering scalable, end-to-end solutions that empower global brands and rights holders through innovation, strategic expertise, and a relentless commitment to global enforcement.

Achieving this ambitious mission requires the collaboration of an exceptionally talented team. We believe our people are the foundation of everything we do - and we invest accordingly. From day one, we foster a culture rooted in continuous learning, professional growth, and shared excellence.

We also understand that meaningful work begins with a strong foundation. That’s why we offer a flexible work environment and a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families.

Here, you’ll have the opportunity to shape a fast-scaling organization with a strong reputation for results - and room to grow with it. Join us in safeguarding the brands, content, and innovations that shape our world.

IP House is an equal opportunity employer dedicated to fostering a respectful, collaborative, and inclusive work environment.