Area Manager II, FC Operations

Amazon; Dublin; On-site; EUR 70,000 - 90,000; Full time

Job summary

Amazon Ireland Support Services Limited is seeking an Area Manager to lead a site-wide team, driving safety culture, quality, and productivity. You will oversee multiple projects across the network to boost efficiency and service excellence.

The role focuses on managing shifts, mentoring new managers, and delivering continuous improvements through data-driven decisions and strong stakeholder collaboration.

Qualifications

• Bachelor's degree or equivalent in business, operations, logistics or engineering.
• Experience in people management.
• Experience communicating with a wide range of stakeholders including peers and leadership.
• Experience using data or anecdotal evidence to influence business decisions.
• Advanced proficiency in verbal and written English and local language.

Responsibilities

• Create, oversee, and drive a culture of safety and wellbeing
• Analyse and implement changes to keep quality and productivity high
• Oversee projects to streamline processes, optimize productivity and increase service quality
• Analyse shift performance against business objectives and drive improvements
• Collaborate with management to standardize shift practices

Skills

Bachelor's degree or equivalent

People management

Stakeholder communication

Data-driven decision making

English language proficiency

Education

Bachelor's degree in business/operations/logistics/engineering

Tools

MS Office (Word, Excel, Outlook)

Job description

Job ID: 10487249 | Amazon Ireland Support Services Limited

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

Key job responsibilities

• Create, oversee, and drive a culture of safety and wellbeing
• Analyse and implement changes to keep quality and productivity at a consistently high level
• Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work collaboratively with management-level colleagues to standardize shift practices

A day in the life

You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.

Basic Qualifications

• Bachelor's degree or equivalent in business, operations, logistics, supply chain or engineering
• Relevant experience in people management
• Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
• Relevant experience in using data or anecdotal evidence to influence business decisions
• Advanced proficiency in verbal and written English and local language

Preferred Qualifications

• Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
• Experience working with Lean, Six Sigma and Kaizen techniques
• Experience working in another logistics environment
• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.