Application Support Engineer - Global Supply Chain (Hybrid)

Verizon Communications; Limerick; Hybrid; EUR 35,000 - 50,000; Full time

Job summary

Verizon Communications in Limerick is seeking a Business Systems Graduate to join the Application Support team in a hybrid role. The position involves supporting end users, investigating issues, and delivering operational resolutions within Global Sourcing & Supply Chain.

You will gain exposure to SAP and enterprise software, contribute to documenting releases, and deliver end-user trainings while collaborating with cross-functional partners.

Qualifications

• Degree in Business Information Systems, Technology, or a related discipline.
• Related co-op or internship experience with project/work experience.
• Exposure to enterprise software systems.
• Experience in troubleshooting and analyzing issues.
• Strong organisational skills.
• Experience using Google G-Suite and Microsoft Office.
• Must have right to work in Ireland (no sponsorship).

Responsibilities

• Understand operational business challenges across Global Supply Chain, Sourcing and Sustainability.
• Identify, own and resolve application fallout errors.
• Identify, own and drive resolutions to gaps in application functionality.
• Test functionality on fixes, enhancements or new releases prior to end-user acceptance.
• Create documentation related to upcoming functionality releases.
• Create and deliver training to end users.

Skills

Enterprise software familiarity

Troubleshooting

Organisational skills

Google G-Suite

Microsoft Office

Education

Degree in Business Information Systems / Technology

Tools

SAP

Job description

Verizon Communications in Limerick is seeking a Business Systems Graduate to join the Application Support team in a hybrid role. The position involves supporting end users, investigating issues, and delivering operational resolutions within Global Sourcing & Supply Chain.

You will gain exposure to SAP and enterprise software, contribute to documenting releases, and deliver end-user trainings while collaborating with cross-functional partners.