Analyst - Investment Funds Transfers

Deutsche Börse AG; Cork; On-site; EUR 33,000 - 52,000; Full time

Job summary

Deutsche Börse Group in Cork, Ireland, seeks a detail-oriented professional for the Investment Funds Transfers team. You will execute transfers, trace settlements and respond to client queries, delivering high-quality service.

Responsibilities include documentation, data gathering, escalation when needed, and contributing to process improvements with internal teams and third parties, while maintaining rigorous standards and timelines.

Qualifications

• Service orientation with excellent telephone, communication, and analytical skills.
• Strong problem-solving, accuracy, ability to work independently and as part of a team in an international environment.
• Proficiency in written and spoken English; additional languages are a plus.
• University degree or comparable qualification.
• Knowledge of financial markets and instruments is an advantage.
• A critical thinking mindset with an appetite for AI tools and automation.
• Proficiency with MS Office applications.

Responsibilities

• Perform document completion for transfers and instruct on portals where required.
• Process incoming transfer queries from clients and internal teams.
• Gather and maintain TA contact details and transfer procedure requirements.
• Transfers tracing
• Identification of reconciliation breaks
• Provide the highest standard of service & support in all dealings with the client
• Be risk aware and minimise errors by following procedures and staying updated with changes
• Escalate and advise any relevant issues to management as necessary
• Contribute proactively to ensure team targets and deadlines are met
• Liaise with internal departments, fund administrators and third parties as necessary
• Continuous improvement mindset to streamline processes and automate where possible
• Assist in documenting team procedures
• Assist in project work
• Support any other tasks related to IFS projects

Skills

Service orientation

Communication skills

Analytical skills

Teamwork in international environment

English proficiency

Independent work

Attention to detail

MS Office

AI/automation mindset

Education

University degree

Tools

MS Office

Job description

Your career at Deutsche Börse Group

Your Area of Work:

The Investment Funds Transfers team encompasses the following facets of work:

• Transfer execution
• Transfer tracing and settlement
• Client queries and client support and training
• Ad hoc projects as required

Your Repsonsibilities:

• Perform document completion for transfers and instruct on portals where required
• Process incoming transfer queries from clients and internal teams
• Gather and maintain TA contact details and transfer procedure requirements
• Transfers tracing
• Identification of reconciliation breaks
• Provide the highest standard of service & support in all dealings with the client
• Be risk aware and take all steps necessary to minimise errors including fully complying with existing procedures and staying aware of procedure changes
• Escalate and advise any relevant issues to management as necessary
• Provide a pro-active contribution to ensure individual and team targets and objectives are being achieved within required deadlines
• Liaise and interact with internal departments, fund administrators and third parties as necessary
• Have a continuous improvement mind set to seek out and implement new and better ways of achieving objectives, preventing errors or delays reoccurring, and automating and streamlining processes within the team
• Assist in documenting team procedures
• Assist in project work where required
• Support any other tasks related to IFS projects

Your Profile:

Summary of Key Competencies

• Taking on Responsibility
• Expertise, Willingness to learn
• Communication, Planning and Organisation.
• Results Orientation
  

Qualifications/required skills

• Service orientation with excellent telephone, communication, and analytical skills
• Strong problem-solving skills, accuracy, ability to work independently and as a part of a team in an international environment
• Proficiency in written and spoken English, any other language skills will be an asset
• University degree and/or a comparable qualification
• Knowledge of financial markets and instruments is an advantage
• A critical thinking mindset with an appetite for AI tools and automation considered a distinct advantage
• Dedication, flexibility as well as competent handling of MS Office applications round out your profile