Airport Systems Analyst - DCS & Self Bagdrop Specialist

Ryanair Group Holdings; Dublin; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Travel benefits

Death in Service

Additional leave

Cycle to Work

Career progression

Job summary

Ryanair is seeking an Airport Systems Analyst to join Europe’s largest airline group. This 12-month temporary role is based at Woodford in Santry and involves travelling between bases; irregular hours are required to support operations.

The ideal candidate has airport/aviation experience and is familiar with DCS, Self Bagdrop, and Newskies applications. You will liaise with providers, perform UAT, and contribute to ground ops improvements across the Ryanair network.

Qualifications

• Previous airport/aviation industry experience.
• Familiarity with Newskies applications: Skyspeed, GoNow, SkyReports.
• Familiarity with Self Service Bagdrop kiosks.
• Proficient in Microsoft Word and Excel.
• Excellent analytical skills.
• Excellent communication skills, both oral and written.
• Ability to work on own initiative.
• Ability to work in a high-pressure environment, and to work to deadlines.

Responsibilities

• Managing deployment, upgrades & support of the Ryanair DCS & Self Bagdrop Solutions across the Ryanair Group Network.
• Supporting new site/DCS/self bagdrop go lives at airports/bases, onsite and remotely.
• Liaising with Common Use system providers across the Ryanair Group Network regarding new installs, changes/upgrades to existing solutions & support issues, incl. but not limited to SITA, ARINC, RESA, Amadeus & Flight Solutions.
• User Acceptance Testing for all new installs, upgrades and changes to Reservations, DCS and Operational systems, incl. but not limited to Newskies applications, Website, Mobile App, Self Badgrop kiosks & Government Security Messaging
• Developing & testing all required changes with system providers when business rules change (both internally with Ryanair Labs/Navitaire and externally with 3rd party Common Use & Self Bagdrop providers)
• Supporting airports/handlers to troubleshoot any DCS/Self Bagdrop related issues, including travelling to site as required.
• Supporting Regional Managers with troubleshooting/investigating any DCS/Self Bagdrop related issues/delays
• Identifying IT requirements/enhancements for Ground Ops & preparation of use cases, test cases and test plans for identified solutions
• Liaising with Ryanair Labs to develop these solutions as well as identifying and informing them of the impact of their new solutions or changes to solutions on the operation from a Ground Ops perspective
• Liaising with the Ryanair Group Training department to co-ordinate GoNow go lives as well as to create & update procedures for Ground Staff regarding DCS,LDCS and manual check-in & boarding.

Skills

Airport experience

Newskies

Bagdrop kiosks

MS Office

Analytical skills

Communication skills

Independent worker

Deadline driven

Tools

SITA

ARINC

RESA

Amadeus

Flight Solutions

Job description

Ryanair is seeking an Airport Systems Analyst to join Europe’s largest airline group. This 12-month temporary role is based at Woodford in Santry and involves travelling between bases; irregular hours are required to support operations.

The ideal candidate has airport/aviation experience and is familiar with DCS, Self Bagdrop, and Newskies applications. You will liaise with providers, perform UAT, and contribute to ground ops improvements across the Ryanair network.