Airport Systems Analyst

Ryanair Group Holdings; Leinster; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Discounted travel

Death in Service benefit

Additional annual leave

Cycle to work

Job summary

Ryanair Group Holdings is seeking an Airport Systems Analyst to support deployment, upgrades and ongoing operations of DCS and Self Bagdrop across the Ryanair network. The role involves working at airports, onsite and remotely, with irregular hours as required by operations.

The ideal candidate has airport/aviation experience, familiarity with Newskies and Self Service Bagdrop kiosks, and strong analytical/communication skills. Travel between bases is expected.

Qualifications

• Airport/aviation experience is required.
• Familiarity with Newskies applications: Skyspeed, GoNow, SkyReports, etc.
• Familiarity with Self Service Bagdrop kiosks is preferred.
• Proficient in Word and Excel.
• Excellent analytical and communication skills.
• Ability to work independently and under pressure.

Responsibilities

• Manage deployment, upgrades and support of DCS and Self Bagdrop solutions across the Ryanair network.
• Support new site go-lives at airports, onsite and remote.
• Liaise with Common Use providers (SITA, ARINC, RESA, Amadeus, Flight Solutions).
• Perform User Acceptance Testing for new installs and changes to Reservations, DCS and Ops systems.
• Develop and test changes with system providers and Ryanair Labs.
• Support airports/handlers to troubleshoot DCS/Self Bagdrop issues onsite when required.
• Assist Regional Managers with troubleshooting delays and issues.
• Identify IT requirements and use cases for Ground Ops; prepare test plans.
• Coordinate GoNow go lives with Ryanair Group Training and update procedures.

Skills

Analytical skills

Microsoft Office

Communication skills

Independent work

Tools

Newskies Applications

GoNow

SkyReports

Job description

Ryanair are currently recruiting for a Airport Systems Analyst to join Europe’s Largest Airline Group!
This 12 month temporary position based out by Woodford in Santry is an excellent opportunity to work within our greater operations, travelling between our bases and work within different airports. Standard office hours apply but due to our operation, working irregular hours is a condition of your employment. Shift times and patterns may be changed, subject to operational requirements.

Job Description

The ideal candidate would have strong analytical skills and able to work on their own inititive.

Responsibilities include:

• Managing the deployment, upgrades & support of the Ryanair DCS & Self Bagdrop Solutions across the Ryanair Group Network
• Supporting new site/DCS/self bagdrop go lives at airports/bases, both onsite and remotely.
• Liaising with Common Use system providers across the Ryanair Group Network regarding new installs, changes/upgrades to existing solutions & support issues, incl. but not limited to SITA, ARINC, RESA, Amadeus & Flight Solutions.
• User Acceptance Testing for all new installs, upgrades and changes to Reservations, DCS and Operational systems, incl. but not limited to Newskies applications, Website, Mobile App, Self Badgrop kiosks & Government Security Messaging
• Developing & testing all required changes with system providers when business rules change (both internally with Ryanair Labs/Navitaire and externally with 3rd party Common Use & Self Bagdrop providers)
• Supporting airports/handlers to troubleshoot any DCS/Self Bagdrop related issues, including travelling to site as required.
• Supporting Regional Managers with troubleshooting/investigating any DCS/Self Bagdrop related issues/delays
• Identifying IT requirements/enhancements for Ground Ops & preparation of use cases, test cases and test plans for identified solutions
• Liaising with Ryanair Labs to develop these solutions as well as identifying and informing them of the impact of their new solutions or changes to solutions on the operation from a Ground Ops perspective
• Liaising with the Ryanair Group Training department to co-ordinate GoNow go lives as well as to create & update procedures for Ground Staff regarding DCS,LDCS and manual check-in & boarding.

Qualifications

• Previous airport/aviation industry experience
• Familiarity with Newskies applications: Skyspeed, GoNow, SkyReports etc.
• Familiarity with Self Service Bagdrop Kiosks
• Proficient knowledge of Microsoft Office, especially Word & Excel
• Excellent analytical skills
• Excellent communication skills, both oral and written
• Ability to work on own initiative
• Ability to work in a high-pressure environment, and to work to deadlines

Additional Information

• Discounted and unlimited travel to over 235 destinations
• Death in Service Benefit – Up to 2 times of annual basic salary
• Additional yearly Annual Leave for long service (2 days after 5 years & 5 days after 10 years)
• Cycle 2 Work Scheme
• Unrivalled career progression