Airport Systems Analyst

Ryanair Group Holdings; Leinster; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Discounted travel to destinations

Cycle to work scheme

Unrivalled career progression

Death in service

Job summary

Ryanair Group Holdings is seeking an Airport Systems Analyst to join Europe’s largest airline group for a 12-month temporary position based near Woodford in Santry. The role involves deploying and supporting DCS and Self Bagdrop solutions across the network, with travel to airports as required and occasional remote go-lives.

The ideal candidate will have strong analytical skills, experience with Newskies applications, and proficiency in Microsoft Office.

Qualifications

• Previous airport/aviation industry experience.
• Familiarity with Newskies applications: Skyspeed, GoNow, SkyReports etc.
• Familiarity with Self Service Bagdrop kiosks.
• Proficient knowledge of Microsoft Office, especially Word & Excel.
• Excellent analytical and communication skills.
• Ability to work on own initiative and in high-pressure environments.

Responsibilities

• Managing the deployment, upgrades & support of the Ryanair DCS & Self Bagdrop Solutions across the Ryanair Group Network.
• Supporting new site/DCS/self bagdrop go lives at airports/bases, both onsite and remotely.
• Liaising with Common Use system providers across the Ryanair Group Network regarding new installs, changes/upgrades to existing solutions & support issues.
• User Acceptance Testing for all new installs, upgrades and changes to Reservations, DCS and Operational systems (Newskies, Website, Mobile App, Self Bagdrop)
• Developing & testing changes with system providers when business rules change (internally with Ryanair Labs/Navitaire and externally with 3rd party providers)
• Supporting airports/handlers to troubleshoot DCS/Self Bagdrop issues, including site travel as required.
• Supporting Regional Managers with troubleshooting/investigating DCS/Self Bagdrop issues/delays
• Identifying IT requirements/enhancements for Ground Ops & preparation of use cases, test cases and test plans
• Liaising with Ryanair Labs to develop these solutions and inform them of impact on Ground Ops

Skills

Analytical skills

Communication skills

Initiative

Working under pressure

Team collaboration

Tools

Newskies applications

GoNow

Self Service Bagdrop kiosks

Microsoft Excel

Job description

Ryanair are currently recruiting for a Airport Systems Analyst to join Europe’s Largest Airline Group!
This 12 month temporary position based out by Woodford in Santry is an excellent opportunity to work within our greater operations, travelling between our bases and work within different airports. Standard office hours apply but due to our operation, working irregular hours is a condition of your employment. Shift times and patterns may be changed, subject to operational requirements.

Job Description

The ideal candidate would have strong analytical skills and able to work on their own inititive.

Responsibilities include:

• Managing the deployment, upgrades & support of the Ryanair DCS & Self Bagdrop Solutions across the Ryanair Group Network
• Supporting new site/DCS/self bagdrop go lives at airports/bases, both onsite and remotely.
• Liaising with Common Use system providers across the Ryanair Group Network regarding new installs, changes/upgrades to existing solutions & support issues, incl. but not limited to SITA, ARINC, RESA, Amadeus & Flight Solutions.
• User Acceptance Testing for all new installs, upgrades and changes to Reservations, DCS and Operational systems, incl. but not limited to Newskies applications, Website, Mobile App, Self Badgrop kiosks & Government Security Messaging
• Developing & testing all required changes with system providers when business rules change (both internally with Ryanair Labs/Navitaire and externally with 3rd party Common Use & Self Bagdrop providers)
• Supporting airports/handlers to troubleshoot any DCS/Self Bagdrop related issues, including travelling to site as required.
• Supporting Regional Managers with troubleshooting/investigating any DCS/Self Bagdrop related issues/delays
• Identifying IT requirements/enhancements for Ground Ops & preparation of use cases, test cases and test plans for identified solutions
• Liaising with Ryanair Labs to develop these solutions as well as identifying and informing them of the impact of their new solutions or changes to solutions on the operation from a Ground Ops perspective
• Liaising with the Ryanair Group Training department to co-ordinate GoNow go lives as well as to create & update procedures for Ground Staff regarding DCS,LDCS and manual check-in & boarding.

Qualifications

• Previous airport/aviation industry experience
• Familiarity with Newskies applications: Skyspeed, GoNow, SkyReports etc.
• Familiarity with Self Service Bagdrop Kiosks
• Proficient knowledge of Microsoft Office, especially Word & Excel
• Excellent analytical skills
• Excellent communication skills, both oral and written
• Ability to work on own initiative
• Ability to work in a high-pressure environment, and to work to deadlines

Additional Information

• Discounted and unlimited travel to over 235 destinations
• Death in Service Benefit – Up to 2 times of annual basic salary
• Additional yearly Annual Leave for long service (2 days after 5 years & 5 days after 10 years)
• Cycle 2 Work Scheme
• Unrivalled career progression