Airport Catering Assistant - Free Meals & Development

BaxterStorey; Dublin; On-site; EUR 18,000 - 25,000; Full time

Benefits offered by this job

20 days holiday increasing with length

Birthday off

Maternity leave

Leave options for life events

Free meals on shift

Training and development

Apprenticeships opportunities

Perkbox discounts

Employee assistance programme

Cycle to work

Job summary

BaxterStorey is hiring a Catering Assistant at Dublin Airport Terminal 2. The role involves delivering professional, 5-star hospitality and ensuring customer satisfaction across a fast-paced outlets environment.

You will greet guests, take orders, serve meals and maintain cleanliness while following food safety and COSHH guidelines. Roles include early and late shifts with 5 over 7 hours.

Qualifications

• Previous experience in a similar customer service role, preferably in a café, hotel or restaurant setting.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Friendly and approachable demeanor, with a genuine desire to provide exceptional customer service.
• Ability to work well under pressure and handle customer complaints effectively
• Have a contagious passion for food and/or customer service
• You draw satisfaction from working within a collaborative and inclusive team environment
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Some knowledge of food safety and sanitation practices
• Works according to the BaxterStorey core values

Responsibilities

• Greet customers warmly and create a welcoming atmosphere.
• Take orders accurately and efficiently. Serve food and beverages promptly, maintaining a high level of attention to detail.
• Handle customer complaints and resolve issues professionally and courteously.
• Ensure the lounge is kept clean and tidy, clearing regularly, sweeping, mopping, and taking out rubbish.
• Monitor and restock condiments, napkins, cutlery, and other supplies as needed.
• Assist in monitoring inventory/stock levels and report any shortages to the management.
• Maintain a positive work environment by fostering teamwork and cooperation
• Be aware of COSHH regulations and use appropriate protective equipment when using chemicals.
• Adhering to dress code policies. Demonstrate excellence
• Adhere to food safety and hygiene regulations to maintain a safe environment.
• Follow proper hand hygiene procedures and maintain personal cleanliness.
• Adhere to proper food safety and hygiene standards, including temperature controls, storage procedures, and sanitation practices, to maintain a safe and clean kitchen environment.

Skills

Customer service

Communication

Attention to detail

Team player

Job description

BaxterStorey is hiring a Catering Assistant at Dublin Airport Terminal 2. The role involves delivering professional, 5-star hospitality and ensuring customer satisfaction across a fast-paced outlets environment.

You will greet guests, take orders, serve meals and maintain cleanliness while following food safety and COSHH guidelines. Roles include early and late shifts with 5 over 7 hours.