Aircraft Leasing IT Systems Analyst (FTC)

GKR Search and Selection; Dublin; On-site; EUR 42,000 - 54,000; Full time

Job summary

GKR Search and Selection is supporting an established aircraft leasing platform in Ireland by recruiting an IT Systems Support Analyst on a 6-month fixed-term contract. The role blends hands-on user support with enterprise systems, process improvement, and technology operations in a collaborative environment.

You will handle day-to-day IT support, maintain Microsoft 365, assist with onboarding, and coordinate with external partners and internal stakeholders to resolve issues and drive continuous

Qualifications

• Experience supporting enterprise IT environments.
• Strong troubleshooting skills.
• Knowledge of Microsoft 365.
• Exposure to SaaS platforms or business systems support.
• Excellent communication and customer service.

Responsibilities

• Provide day-to-day IT support for end users.
• Support enterprise applications through testing, documentation, workflow updates, and issue resolution.
• Assist with onboarding activities, user provisioning, and Microsoft 365 support.
• Coordinate with external technology partners and internal stakeholders to ensure timely resolution of technical issues.
• Contribute to IT documentation, operational procedures, and continuous improvement initiatives.

Skills

IT support

Microsoft 365

End-user support

System troubleshooting

Communication skills

Job description

We are supporting an established aircraft leasing platform in the search for an IT Systems Support Analyst (6 month fixed term contract) to join its IT function in Ireland. This is an excellent opportunity for an IT professional who enjoys combining hands‑on user support with enterprise systems, process improvement, and technology operations in a collaborative business environment.

The Opportunity

• Broad exposure across business systems, IT operations, and technology initiatives
• Opportunity to contribute to system enhancements and process improvements
• Collaborative environment with close interaction across business and technology teams
• Competitive package with strong long-term career development opportunities

Responsibilities

• Deliver day-to-day IT support for end users, resolving hardware, software, and access-related issues
• Support enterprise applications through testing, documentation, workflow updates, and issue resolution
• Assist with onboarding activities, user provisioning, and Microsoft 365 support
• Coordinate with external technology partners and internal stakeholders to ensure timely resolution of technical issues
• Contribute to IT documentation, operational procedures, and continuous improvement initiatives

Requirements

• Demonstrable experience supporting enterprise IT environments with strong troubleshooting skills
• Good knowledge of Microsoft 365 and end-user technologies
• Exposure to enterprise business applications, SaaS platforms, or business systems support
• Strong communication, organisational, and customer service skills within a fast-paced environment

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